At a Glance
- Tasks: Engage with customers, understand their needs, and connect them to our Sales Advisers.
- Company: Dynamic company focused on customer service and career growth.
- Benefits: Competitive salary, uncapped commission, and generous annual leave.
- Other info: Career progression opportunities and comprehensive training provided.
- Why this job: Earn while you learn in a fun, supportive environment with real impact.
- Qualifications: Confident communicators with a passion for helping others.
The predicted salary is between 25999 - 31777 £ per year.
Apply below after reading through all the details and supporting information regarding this job opportunity.
About the Role
This role is perfect for someone who enjoys speaking with people, building rapport and helping customers understand their options. There is no cold calling; every customer you speak to has already shown interest in our services. You'll be the first point of contact for customers, providing friendly, professional support and transferring interested callers to our Sales Advisers. Your conversations directly contribute to successful sales, meaning your commission is in your hands.
Key Responsibilities
- Answer inbound customer enquiries and understand their needs
- Direct customers to the correct team and set clear expectations
- Contact customers who have already submitted an enquiry
- Introduce our comparison service and handle objections professionally
- Transfer interested customers to Sales Advisers
- Earn £20 - £50 commission per conversion rate
- Deliver friendly, professional service on every call
Salary & Commission
- £26,228 guaranteed basic with an annual salary review
- Uncapped monthly commission with realistic OTE of £33,000+
- Regular bonuses, incentives and recognition
Benefits
- 34 days annual leave (Inclusive of UK Statutory Bank Holidays) - (rising to 36 after 2 years)
- Income Protection, Life Assurance & sick pay entitlement
- Subsidised Private Health Insurance
- Employer Pension Contributions
- Enhanced Maternity & Paternity Leave
- Annual Flu Jabs, Digital GP access and Wellbeing App
Training & Culture
- Comprehensive in-house training
- Supportive, friendly and genuinely fun working environment
- Career progression pathways into Sales, Customer Service, Policy Support Team - your development matters to us
You'll work on a 6-week rotating shift pattern, including a mix of shifts. Our opening hours are 8:00am to 8:00pm Monday to Friday, with 1 in 6 Saturdays from 9am–1pm.
What We're Looking For
- Confident, friendly communicators
- Motivated by earning potential and career growth
- Positive team players
- Willing to learn
- Customer-focused with strong communication and listening skills
Trainee Sales Support Executive in New Mills employer: Usay Compare
As a Sales Support Executive at our company, you'll thrive in a dynamic and supportive work environment where your communication skills are valued. We prioritise employee growth with comprehensive training and development opportunities, ensuring you can advance your career while enjoying a collaborative culture that celebrates teamwork and customer satisfaction. Located in a vibrant area, we offer unique perks such as flexible working hours and a strong emphasis on work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Sales Support Executive in New Mills
✨Get the Inside Scoop
Tap into your uni's career services – they often have connections with local businesses looking for trainees in sales and business development. Attend any relevant workshops or seminars; you might just bump into your future boss from Usay Compare!
✨Network, Network, Network!
Join sales and business development groups on platforms like LinkedIn and Facebook. Don’t just lurk, engage! Comment on posts, ask questions, and build relationships with others in the industry – it’s a goldmine for opportunities that might not be listed on job boards.
✨Show Off Your Skills
Consider creating a personal website or a simple LinkedIn portfolio where you can showcase any sales-related projects or experiences. Include case studies from your coursework, part-time jobs, or even mock sales pitches to make yourself stand out when you apply to Usay Compare.
✨Attend Industry Events
Keep an eye out for local career fairs or networking events specifically aimed at the sales and business development sector. These are perfect for making direct connections; you can show your enthusiasm face-to-face. Plus, you never know – you might meet someone hiring at Usay Compare!
We think you need these skills to ace Trainee Sales Support Executive in New Mills
Some tips for your application 🫡
Showcase Your Communication Skills:In sales and business development, communication is key. Make sure your CV or cover letter highlights your ability to engage and persuade—think about experiences where you've successfully connected with others, whether it was in school projects or previous roles. We want to see how you can effectively convey your ideas!
Demonstrate Your Passion for Sales:When applying for a trainee role, it’s important to show your enthusiasm for the field. Share any relevant coursework, workshops, or experiences that sparked your interest in sales. We love to see candidates who are keen to learn and grow, so don’t hold back on expressing your passion for the industry!
Tailor Your Application for Usay Compare:Each company has its own style and values. Take some time to research Usay Compare and tweak your CV and cover letter accordingly. Mention aspects of their business that resonate with you, and highlight how your goals align with theirs. It shows you’ve done your homework and genuinely want to be part of their team!
Keep It Concise and Engaging:As a trainee, we know you’re just starting out, so keep your application clear and to the point. Avoid jargon and lengthy paragraphs; instead, opt for bullet points or short sentences that get your message across quickly. A well-structured application helps us capture your potential without getting lost in the details!
How to prepare for a job interview at Usay Compare
✨Know Your Sales Fundamentals
Brush up on your understanding of basic sales concepts and methodologies. Be ready to discuss how you would approach a sales pitch or identify customer needs. They might ask you to role-play a sales scenario, so practice articulating your thoughts clearly.
✨Show Your Drive with Examples
As a trainee, showcasing your enthusiasm is key! Share examples from your experiences, whether in school projects or part-time jobs, where you've demonstrated initiative, teamwork, or a passion for sales. This will help the interviewer see your motivation beyond just skills.
✨Be Prepared for Behavioural Questions
Expect questions focused on your behaviour in past situations. Prepare stories that highlight your problem-solving abilities or how you dealt with challenges. The STAR (Situation, Task, Action, Result) method can help you structure your answers effectively.
✨Research Current Trends in Sales
Stay updated on the latest trends in sales and digital marketing. Having knowledge about current tools or software used in the industry, like CRM systems or lead generation tactics, might impress the interviewers at Usay Compare and show your commitment to learning the trade.
