At a Glance
- Tasks: Engage with customers, understand their needs, and connect them with our Sales Advisers.
- Company: Join a supportive team in a fun and dynamic environment.
- Benefits: Earn a competitive salary with uncapped commission and generous annual leave.
- Other info: Enjoy career progression opportunities and comprehensive training.
- Why this job: Make a real impact on customer satisfaction while boosting your earnings.
- Qualifications: Confident communicators with a passion for helping others.
The predicted salary is between 26228 - 33000 £ per year.
This role is perfect for someone who enjoys speaking with people, building rapport and helping customers understand their options. There is no cold calling; every customer you speak to has already shown interest in our services.
You will be the first point of contact for customers, providing friendly, professional support and transferring interested callers to our Sales Advisers. Your conversations directly contribute to successful sales, meaning your commission is in your hands.
Key Responsibilities
- Answer inbound customer enquiries and understand their needs
- Direct customers to the correct team and set clear expectations
- Contact customers who have already submitted an enquiry
- Introduce our comparison service and handle objections professionally
- Transfer interested customers to Sales Advisers
- Earn £20 - £50 commission per conversion rate
- Deliver friendly, professional service on every call
Salary & Commission
- £26,228 guaranteed basic with an annual salary review
- Uncapped monthly commission with realistic OTE of £33,000+
- Regular bonuses, incentives and recognition
Benefits
- 34 days annual leave (Inclusive of UK Statutory Bank Holidays) - rising to 36 after 2 years
- Income Protection, Life Assurance & sick pay entitlement
- Subsidised Private Health Insurance
- Employer Pension Contributions
- Enhanced Maternity & Paternity Leave
- Annual Flu Jabs, Digital GP access and Wellbeing App
Training & Culture
- Comprehensive in-house training
- Supportive, friendly and genuinely fun working environment
- Career progression pathways into Sales, Customer Service, Policy Support Team - your development matters to us
- You will work on a 6-week rotating shift pattern, including a mix of shifts. Our opening hours are 8:00am to 8:00pm Monday to Friday, with 1 in 6 Saturdays from 9am to 1pm.
What We're Looking For
- Confident, friendly communicators
- Motivated by earning potential and career growth
- Positive team players
- Willing to learn
- Customer-focused with strong communication and listening skills
Click Apply today and become part of our success story.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Sales Support Executive in Gloucester employer: Usay Compare
At Usay Compare, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as 34 days of annual leave, enhanced family leave, and access to private health insurance, our team members are empowered to thrive in their roles while making a meaningful impact in a regulated environment. Join us in our mission to provide exceptional customer service and enjoy the unique opportunity to develop your skills in a collaborative and dynamic setting.
