At a Glance
- Tasks: Listen to recorded calls and review them for quality assurance.
- Company: Usay Compare, a growing UK-based company focused on customer service excellence.
- Benefits: Long-term role with clear progression and opportunities for growth.
- Other info: Office-based position with a supportive team environment.
- Why this job: Join a team dedicated to ensuring top-notch customer advice and compliance.
- Qualifications: Attention to detail and a passion for quality assurance.
The predicted salary is between 38250 - 46750 £ per year.
Usay Compare, based in the UK, is expanding its Quality Assurance team and seeking 2–3 Quality Assurance Administrators to help ensure customers receive the highest standards of advice.
You will listen to recorded calls, review conversations against FCA regulations and our internal standards, and highlight areas for improvement.
This is a long‑term, office‑based role with clear progression in a growing business.
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Quality Assurance Call Auditor in Cirencester employer: Usay Compare
At Usay Compare, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as 34 days of annual leave, enhanced family leave, and access to private health insurance, our team members are empowered to thrive in their roles while making a meaningful impact in a regulated environment. Join us in our mission to provide exceptional customer service and enjoy the unique opportunity to develop your skills in a collaborative and dynamic setting.
