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For Companies At a Glance
- Tasks: Support customers and manage office operations in a dynamic environment.
- Company: Usay Compare is the UK's leading health insurance comparison service, dedicated to making healthcare accessible.
- Benefits: Enjoy a competitive salary, 28 days leave, pension contributions, and discounted medical insurance.
- Why this job: Join a friendly team with real career progression and a culture that celebrates your success.
- Qualifications: Previous admin experience is a plus; full training provided for tech-savvy multitaskers.
- Other info: Work from our vibrant Cirencester office and be part of a fast-growing company.
The predicted salary is between 20500 - 29500 £ per year.
Ready to Take Your Career to the Next Level? Join Usay Compare as a Customer & Sales Support Administrator!
Location: Cirencester Office – Usay House, South Cerney, Cirencester, GL7 5XZ
Salary: £24,570 per annum
Job Type: Full-time, Permanent (Monday to Friday 8:30am – 5:00pm)
Why Join Usay Compare?
Are you an organised, detail‑oriented person who thrives in a fast‑paced office environment? Do you love delivering outstanding customer service and being part of a friendly, supportive team? Are you looking for real career progression with a company that invests in your development?
At Usay Compare, we’re the UK’s leading comparison service for Health and Protection Insurance. We simplify the process of finding the best policies, offering expert advice and unbeatable service. With offices across the UK and a vibrant, supportive culture, we’re growing fast—and we want you to grow with us.
What We Offer
- 💷 Guaranteed basic salary of £24,570 per annum
- 🏖️ 26 days holiday + bank holidays, increasing to 28 days after 2 years’ service
- ➕ Option to buy up to 5 extra days of annual leave
- 🛡️ Income Protection & Life Assurance
- 🏥 Subsidised Private Health Insurance
- 💰 Employer Pension Contributions
- 👶 Enhanced Maternity & Paternity Leave
- 💉 Annual Flu Vaccine, Aviva Wellbeing App & Digital GP access
- 🎁 Corporate Perks : Discounted gym memberships, cinema tickets, shopping, eyecare vouchers, cycle to work scheme, financial wellbeing sessions, and much more!
About the Role: Customer & Sales Support Executive
In this varied role, you’ll play a key part in ensuring smooth office operations and delivering top‑notch customer service.
Your day‑to‑day will include
- Managing data and processing documentation with accuracy and efficiency.
- Quality‑checking applications to ensure everything runs smoothly.
- Liaising with insurance companies and internal teams to resolve queries.
- Handling customer service tasks, including updating records, processing policy documentation, and addressing general inquiries.
- Keeping spreadsheets and data logs up to date with precise information.
What We’re Looking For
- ✅ Experienced in administration (previous office experience is a plus, but full training is provided!)
- ✅ Tech‑savvy – comfortable using Outlook, Word, Excel, and other office tools.
- ✅ Positive attitude and a team player
- ✅ A multitasker – able to work under pressure, prioritise tasks, and meet deadlines.
- ✅ A confident communicator – both on the phone and in writing.
- ✅ A team player – positive, adaptable, and always ready to help.
About Usay Compare
With our head office in the beautiful Cotswolds and regional offices in London, Bristol, Bournemouth, Cardiff, Cheltenham, Southampton, and Taunton, we’re proud to be the UK’s fastest‑growing Private Medical Insurance intermediary. We’re passionate about making private healthcare accessible, affordable, and easy to understand.
Ready to join a winning team and take your career to new heights?
Click ‘Apply’ today and become part of our success story!
#USAY
Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please
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Administrator employer: Usay Compare
Contact Detail:
Usay Compare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with Usay Compare's services and values. Understanding what makes us unique in the health and protection insurance sector will help you align your answers during any interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves handling customer inquiries, being able to demonstrate your ability to provide excellent service and resolve issues effectively will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. This will showcase your multitasking abilities and your capacity to thrive under pressure, which are key traits we look for in an Administrator.
✨Tip Number 4
Practice your communication skills, both verbal and written. As a confident communicator, you'll need to interact with customers and colleagues regularly, so being articulate and clear will be crucial in making a positive impression.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and skills. Emphasise your ability to manage data, handle customer service tasks, and work with office tools like Outlook, Word, and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to join Usay Compare and how your skills align with their needs.
Highlight Your Soft Skills: In your application, emphasise your positive attitude, teamwork, and communication skills. These are crucial for the Customer & Sales Support Administrator role, so make sure they shine through.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Usay Compare
✨Showcase Your Organisational Skills
As an Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Customer Service Experience
Since the role involves delivering outstanding customer service, be ready to discuss your previous roles where you interacted with customers. Highlight specific instances where you resolved issues or went above and beyond to help someone.
✨Demonstrate Tech Savviness
Familiarity with tools like Outlook, Word, and Excel is essential. Brush up on these applications before the interview and be prepared to discuss how you've used them in your previous roles to improve efficiency or accuracy.
✨Prepare for Teamwork Questions
Usay Compare values a positive team player. Think of examples that showcase your adaptability and willingness to support colleagues. Be ready to explain how you contribute to a friendly and supportive work culture.
