At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store growth.
- Company: Join a Fortune 200 company with a family-like culture and strong values.
- Benefits: Enjoy health insurance, 401(k) matching, paid time off, and tuition reimbursement.
- Other info: Opportunities for career advancement and professional development in a supportive team.
- Why this job: Make a real impact in a fast-paced retail environment while developing your career.
- Qualifications: High school diploma and a passion for customer care and the automotive industry.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.
- Provide daily leadership and create and sustain a culture of employee engagement.
- Partner with teammates to drive company-owned store initiatives.
- Care about people and profit.
A Day in the Life
- Lead a successful team, support the store manager, and manage operations in a fast-paced retail store.
- Manage store operations to maximize sales, profits, and customer service.
- Build, coach, train and engage crew team to deliver superior levels of customer care and business results.
- Oversee inventory protection, asset management, operational and safety issues.
- Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas.
- Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures.
- Grow customer relationships and help with sales/service questions, ensuring a positive experience both in the store and on the phone.
Qualifications
- High school diploma or equivalent.
- Technical or trade school courses or degree completion.
- Experience in the automotive aftermarket service industry or hobby/DIY world, or at least willingness to learn all things automotive.
- Passion for delivering customer care and building long‑term relationships.
- Thrives in a very fast‑paced and complex environment.
- Knowledge of cataloging and/or inventory management systems.
- Ability to lift 60 lbs in some situations.
- If you have this, even better: Background or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
- Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management.
- Entirely customer‑centric (external/internal).
- ASE Certifications.
- NAPA Know How.
Benefits
- Health Insurance: Comprehensive medical, dental, and vision plans.
- Retirement Plan: 401(k) with company match.
- Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.
- Employee stock purchase plan.
- Tuition reimbursement.
- Professional development opportunities.
- Wellness programs.
- Outstanding health benefits and 401K.
- Stable company, Fortune 200 with a family feel.
- Company culture that works hard yet takes care of employees.
- Opportunity for multiple career paths and ongoing development with support from leaders and your team.
Pay and Job Information
This position offers an hourly pay of £21.50. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.
Assistant Store Manager employer: USA GPC Genuine Parts Company
As an Assistant Store Manager at our company, you will thrive in a dynamic retail environment that prioritises exceptional customer service and employee engagement. We offer comprehensive health benefits, a robust retirement plan, and numerous professional development opportunities, all within a supportive culture that values hard work and personal growth. Join us to be part of a stable, Fortune 200 company that fosters long-term relationships and career advancement in the automotive industry.
Contact Details:
USA GPC Genuine Parts Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations in-store. Being able to demonstrate your problem-solving skills and customer care during the interview can really set you apart from the crowd.
✨Tip Number 3
Network, network, network! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and serious about landing the job.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service and the automotive industry shine through. We want to see that you care about creating a great experience for customers and are eager to learn more about the field.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences and skills that match the job description. We love seeing how your background aligns with our values and the responsibilities of the Assistant Store Manager role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the important stuff. Avoid fluff and focus on what makes you a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at USA GPC Genuine Parts Company
✨Know Your Customer Service Basics
Since the role focuses heavily on creating a superior customer service experience, brush up on key customer service principles. Think about examples from your past experiences where you went above and beyond for a customer, as this will show your passion for delivering excellent service.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Prepare to discuss your leadership style and how you've successfully managed or motivated a team in the past. Use specific examples that highlight your ability to engage and develop others.
✨Familiarise Yourself with Automotive Knowledge
If you have a background in the automotive industry, great! If not, take some time to learn basic automotive terms and concepts. This will not only help you answer questions confidently but also demonstrate your willingness to learn and grow in the field.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
