Sr. Storage Administrator (Support & Operations)
We are looking for a Senior Storage Administrator to join our global support team. In this role, you will handle complex technical incidents, perform root‑cause analysis, and help maintain our security and operational excellence.
Your Key Responsibilities:
- Provide advanced technical support and troubleshooting for complex HPE Storage incidents.
- Perform root cause analysis (RCA) and implement permanent solutions.
- Mentor and coach junior analysts and freshers.
- Update and manage the team’s knowledge base.
- Ensure high customer satisfaction by resolving tickets within SLA.
What You Bring:
- Senior-level experience in Data Center Storage, specifically with HPE Storage solutions.
- Proven ability in troubleshooting, RCA, and solving escalated technical issues.
- Experience in coaching team members and improving processes.
- Strong focus on customer experience, security, and operational standards.
Why Apply?
- Impactful role at the heart of critical infrastructure operations.
- Opportunity to grow your expertise while mentoring others.
- Collaborative, supportive team environment.
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Information Technology
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Sr. Storage Administrator (Support & Operations) employer: Us3 Consulting
As an Integration Team Lead at our company, you will be part of a dynamic and innovative environment that values collaboration and technical excellence. We offer a hybrid working model that promotes work-life balance, alongside opportunities for professional growth through mentorship and leadership development. Join us in the UK to lead transformative Guidewire integration projects while enjoying a supportive culture that encourages creativity and continuous improvement.
