At a Glance
- Tasks: Design, configure, and optimise the ServiceNow platform for enterprise-wide automation.
- Company: Join a dynamic digital services team focused on innovative solutions and transformation.
- Benefits: Enjoy flexible work options, competitive perks, and opportunities for professional growth.
- Other info: Ideal for tech-savvy individuals eager to make an impact in a fast-paced environment.
- Why this job: Be part of a forward-thinking culture that values creativity and collaboration.
- Qualifications: Degree in Computer Science or equivalent experience; 5 years in ServiceNow development required.
The predicted salary is between 36000 - 60000 £ per year.
Direct message the job poster from Us3 Consulting
Senior Sales/BD Consultant - Aligning Business Goals with ServiceNow and IT Infrastructure Expertise
We are seeking a skilled and forward-thinking ServiceNow professional to join our client's digital services team. In this role, you will be responsible for designing, configuring, and optimizing the ServiceNow platform to support enterprise-wide process automation, service delivery, and digital transformation initiatives.
This opportunity offers the chance to work across multiple business domains, delivering innovative platform solutions, enabling smarter workflows, and ensuring long-term platform scalability and performance.
Summary of Responsibilities
- ServiceNow Development: Design, build, and maintain modules, configurations, and custom scripts.
- Process Optimization: Enhance ITSM processes (Incident, Request, Problem, Change) using best practices.
- User Experience: Improve self-service capabilities through portals and virtual assistants.
- Integrations: Develop and manage connections with third-party systems via APIs and integration tools.
- CMDB & Discovery: Configure asset discovery tools and maintain accurate configuration data.
- Automation: Streamline workflows using Flow Designer, Orchestration, and scripting.
- Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability.
- Testing & Upgrades: Lead testing (manual/automated), UAT, and manage upgrades and patches.
- Service Catalog: Maintain catalog items, workflows, and approval processes.
- Security & Access Control: Implement and enforce RBAC and compliance controls.
- Reporting & Analytics: Create dashboards and reports to provide insights and track performance.
- Stakeholder Collaboration: Work with cross-functional teams to gather requirements and deliver solutions.
- Documentation: Maintain clear records of system configurations and updates.
What We’re Looking For
- Degree in Computer Science, Information Systems, or a related discipline—or equivalent experience in an enterprise IT environment.
- 5+ years of experience designing, building, and maintaining ServiceNow solutions.
- Proficiency in IT Service Management (ITSM), discovery tooling, and system integration.
- Experience working with employee-facing interfaces and centralized service portals.
- Practical knowledge of CMDB structures and automated discovery tools.
- Strong grasp of ServiceNow's data model, access control logic, and platform architecture.
- Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous.
- Familiarity with Agile delivery, ITIL principles, and CI/CD practices.
Preferred Qualifications
- Exposure to advanced ServiceNow capabilities such as Virtual Agent, AI-driven insights, or mobile experience development. - Preferred
- Experience managing upgrades, patch cycles, and multiple ServiceNow instances. - Preferred
- Understanding of testing automation within the platform using tools such as the Automated Test Framework (ATF). - Preferred
If you're interested and available, we'd love for you to apply. If you're not available, feel free to refer anyone in your network who might be a good fit.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Consulting and Information Technology
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ServiceNow Developer in London employer: Us3 Consulting
As a Site Reliability Engineer at our company, you'll be part of a dynamic and innovative team dedicated to building resilient cloud infrastructure for cutting-edge SaaS products. We foster a collaborative work culture that values continuous learning and professional growth, offering opportunities to enhance your skills in a hybrid working environment that balances flexibility with regular team engagement. Join us to make a meaningful impact while enjoying the benefits of a supportive workplace that prioritises employee well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Developer in London
✨Tip Number 1
Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about the platform's advancements, such as AI-driven insights and Virtual Agent capabilities, will show your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the ServiceNow community. Attend webinars, join forums, or participate in local meetups to connect with others in the industry. This can lead to valuable insights and potential referrals for job opportunities.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented ServiceNow solutions. Be ready to share examples of how you optimised ITSM processes or improved user experience, as this will demonstrate your practical expertise during interviews.
✨Tip Number 4
Showcase your problem-solving skills by discussing how you've tackled challenges in previous roles. Highlight your experience with troubleshooting and optimising system performance, as these are key aspects of the ServiceNow Developer role.
We think you need these skills to ace ServiceNow Developer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ServiceNow, particularly in areas like ITSM processes, scripting, and integrations. Use specific examples that demonstrate your skills in designing and maintaining ServiceNow solutions.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for digital transformation and your understanding of the ServiceNow platform. Mention any relevant certifications and how your background aligns with the responsibilities outlined in the job description.
Showcase Relevant Projects:Include details about specific projects where you have successfully implemented ServiceNow solutions. Highlight your role in process optimisation, user experience improvements, and any integrations you managed.
Highlight Collaboration Skills:Emphasise your ability to work with cross-functional teams. Provide examples of how you've gathered requirements and delivered solutions in previous roles, as this is crucial for the position.
How to prepare for a job interview at Us3 Consulting
✨Showcase Your Technical Skills
Be prepared to discuss your experience with ServiceNow in detail. Highlight specific projects where you designed, built, or maintained ServiceNow solutions, and be ready to demonstrate your proficiency in JavaScript and Flow Designer.
✨Understand the Business Context
Research the company and its digital services team. Understand their business domains and how ServiceNow can enhance their processes. This will help you tailor your responses to show how you can add value to their specific needs.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to ITSM processes or integrations. Practice articulating your thought process and the steps you would take to optimise workflows or troubleshoot issues.
✨Demonstrate Collaboration Skills
Since stakeholder collaboration is key in this role, be ready to share examples of how you've worked with cross-functional teams. Discuss how you gathered requirements and delivered solutions that met diverse needs.
