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- Tasks: Lead the design and implementation of ServiceNow CMDB and CSDM solutions.
- Company: Join a forward-thinking tech company focused on innovative IT solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a significant impact by enhancing IT service management with cutting-edge technology.
- Qualifications: 3-5 years of hands-on ServiceNow experience and strong communication skills.
- Other info: Dynamic team environment with a focus on collaboration and continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
We are looking for a senior, hands-on ServiceNow consultant with strong expertise in CMDB and CSDM implementation. The role requires someone who can engage with business and technical stakeholders, translate requirements into practical designs, and implement scalable solutions in ServiceNow.
Core CMDB
- Lead the design and implementation of the Core CMDB in ServiceNow.
- Define and implement principal CI classes, attributes, and relationships aligned with process, security, and data standards.
- Collaborate with class owners and stakeholders to translate business needs into CMDB design.
- Implement CMDB architecture, health frameworks, and dashboards (Completeness, Correctness, Compliance).
- Configure Data Policies, Data Manager, and remediation workflows.
- Define and support automation via Discovery, Integrations, and Service Mapping.
- Improve CMDB usability and adoption.
CSDM
- Act as CSDM implementation lead and advisor for regional rollout projects.
- Support CSDM modelling, training, and hands-on implementation.
- Maintain CSDM maturity and gap analysis per region.
- Improve CSDM health dashboards and automation linking CMDB and CSDM.
- Support Service Mapping for applications and services, including local data centers.
- Drive local ownership, adoption, and usability improvements.
Required Skills & Experience
- 3–5+ years of hands-on ServiceNow implementation experience.
- Strong experience with CMDB, CSDM (v5), ITOM Discovery, Integrations, and Service Mapping.
- Good understanding of infrastructure (Windows/Unix, Cloud, Networking, Containers).
- Solid knowledge of IT Service Management.
- Strong communication and consulting skills, with the ability to bridge business, design, and implementation.
Senior ServiceNow CMDB & CSDM Consultant employer: US3 Consulting
Contact Detail:
US3 Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ServiceNow CMDB & CSDM Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community and let them know you're on the hunt for a Senior Consultant role. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past CMDB and CSDM projects. When you get the chance to chat with potential employers, share specific examples of how you've tackled challenges and delivered results.
✨Tip Number 3
Ace the interview by doing your homework! Research the company’s current ServiceNow setup and think about how you can add value. Bring ideas to the table that align with their needs, especially around CMDB architecture and CSDM implementation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior ServiceNow CMDB & CSDM Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CMDB and CSDM. We want to see how you've engaged with stakeholders and implemented solutions, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your hands-on experience and how you’ve tackled similar challenges in the past.
Showcase Your Communication Skills: Since this role involves bridging business and technical needs, make sure your application reflects your strong communication skills. We love candidates who can articulate complex ideas clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at US3 Consulting
✨Know Your Stuff
Make sure you brush up on your ServiceNow knowledge, especially around CMDB and CSDM. Be ready to discuss specific implementations you've worked on and how you've tackled challenges in those projects.
✨Engage with Stakeholders
Since the role involves collaborating with business and technical stakeholders, prepare examples of how you've successfully engaged with different teams. Highlight your communication skills and how you've translated requirements into practical designs.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you've approached complex problems in previous roles. Think about specific instances where you've improved CMDB usability or implemented automation, and be ready to share those stories.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's current CMDB and CSDM challenges, their goals for the future, and how they measure success. This shows your genuine interest and helps you assess if it's the right fit for you.
