Freelance Guidewire Business Analyst – ClaimCenter & Cloud (UK)
Location: Remote (UK-based) with occasional on-site workshops
Engagement: Freelance / Contract
Duration: 6–12 months (likely extension)
IR35: Outside IR35 - subject to assessment.
Start: ASAP / Immediate
Role Overview
We are seeking an experienced Guidewire Business Analyst with strong ClaimCenter and Cloud expertise to join a large-scale insurance transformation programme. The ideal candidate will have hands-on experience working across end-to-end Guidewire implementations, deep functional knowledge of ClaimCenter and Cloud technologies, and the ability to work closely with business and technical stakeholders.
You will play a key role in shaping requirements, supporting design decisions, and ensuring ClaimCenter solutions align with operational, regulatory, and customer-centric needs.
Key Responsibilities
- Business Analysis & Requirements
- Gather, analyse, and refine business requirements for ClaimCenter configurations and integrations.
- Translate business needs into clear functional specifications and user stories.
- Conduct workshops with claims, operations, underwriting, and technical teams.
- Validate requirements against Guidewire best practices and product capabilities.
- Functional & Solution Design
- Support functional design activities for ClaimCenter features, workflows, rules, and integrations.
- Work with Solution Architects and Developers to ensure alignment between business requirements and technical design.
- Provide input on data mapping, claims processes, FNOL, payments, recoveries, reserves, and policy integration touchpoints.
- Delivery & Implementation Support
- Support configuration, testing, and rollout activities across multiple release cycles.
- Work closely with QA teams to develop test scenarios and validate outcomes.
- Participate in defect triage and help drive resolution.
- Contribute to change impact assessments and readiness planning.
- Stakeholder Management
- Act as a bridge between business users and technical teams.
- Communicate progress, risks, and dependencies clearly and proactively.
- Build strong relationships with project managers, product owners, and claims stakeholders.
Experience Required
- 3+ years as a Business Analyst within General Insurance (P&C).
- 3+ years’ hands-on experience with Guidewire ClaimCenter (configuration, workflows, business rules).
- Experience in at least one full ClaimCenter implementation or major enhancement programme.
- Experience with Guidewire Cloud implementations or migrations.
- Strong understanding of claims processes, coverages, bordereaux, payments, recoveries, and regulatory considerations.
- Ability to write clear user stories, functional specs, process maps, and test scenarios.
- Comfortable working in Agile (Scrum) and hybrid delivery environments.
- Strong communication skills and confidence working with senior stakeholders.
Nice to Have
- Exposure to PolicyCenter and/or BillingCenter.
- SQL or data analysis experience.
- UK General Insurance domain knowledge (regulatory, fraud, claims SLAs, supply chain, etc.).
- Experience in multi-vendor or offshore delivery environments.
Why This Role?
- High-visibility role in a major UK insurance transformation programme.
- Outside IR35 (subject to assessment).
- Long-term project with strong extension potential.
- Flexible remote working with limited on-site requirement.
- Opportunity to influence key business and technical decisions in a large-scale Guidewire delivery.
If this is you, please do not delay in applying.
