At a Glance
- Tasks: Man the customer service desk, handle transactions, and oversee bowling operations.
- Company: Join a dynamic bowling centre with a focus on customer service.
- Benefits: Earn £13.42 per hour, enjoy 25 days holiday, and access great employee perks.
- Other info: Flexible shifts and opportunities for professional development await you!
- Why this job: Get hands-on experience in a fun environment while helping others enjoy bowling.
- Qualifications: 6 months of experience in customer service and knowledge of bowling operations.
The predicted salary is between 27800 - 27800 £ per year.
Benefits
- Competitive salary: starting at £13.42 per hour
- Holiday: 25 days annual leave + US Federal holidays (pro‑rated)
- Paid sick leave
- Pension scheme
- Free on‑site parking
- Employee extras such as life assurance, employee assistance programme, specialised training, developmental opportunities, time off, cash and honorary awards for significant contributions
Job Description
The primary purpose of this position is to man the customer service desk within the bowling centre, handling cash register transactions, assigning lanes, operating the control console and overseeing shoe rentals, pro‑shop sales and facility cleanliness. The role includes providing customer support through equipment demonstrations and bowling technique instruction, ensuring rental gear is maintained, reporting any maintenance issues to supervisors, promoting leagues and special events, and securing the facility by managing opening and closing procedures, revenue, and intruder alarms.
Qualifications and Key Skills
- Minimum 6 months general experience demonstrating the following key skills
- Knowledge of bowling centre operations and relevant rules
- Ability to learn or knowledge of bowling machinery, equipment and lane care
- Experience managing cash items and using cash accountability control methods
- Strong oral and written communication skills and ability to deal with the public
Other Significant Facts
- Required to handle and safeguard sensitive information in accordance with applicable US and UK laws, rules and regulations; position may be coded as mission essential.
- May be required to travel by military and/or civilian aircraft, including travel to the US or other countries for official duties or required training.
- 6‑month probationary period.
- Shifts will primarily be between 1500‑2300 and 0700‑1500, with start and end times possibly modified due to mission needs and the organisation’s flexible working policies.
- Overtime may be required; may be assigned other duties not included in this description but appropriate to grade and skill set.
- The Local National Direct Hire (LNDH) Program does not participate in regular drug testing, but may be subject to testing upon reasonable suspicion or safety mishap.
- NOTE: A security clearance and right to work in the UK are required. Some restrictions may apply to US citizens and dual nationals under the Status of Forces Agreement.
Application Process: https://forms.osi.apps.mil/r/HiHn37upJw. Supporting documents may be submitted via email to 100fss.fsmc6@us.af.mil.
Recreation Aid employer: US Visiting Forces
As a Recreation Aid at our bowling centre, you will enjoy a competitive salary starting at £13.42 per hour, alongside generous benefits including 25 days of annual leave and a robust pension scheme. Our supportive work culture fosters employee growth through specialised training and development opportunities, while the unique environment of our facility ensures that every day is engaging and rewarding for those passionate about customer service and recreation.
StudySmarter Expert Advice🤫
We think this is how you could land Recreation Aid
✨Tip Number 1
Get to know the bowling centre inside out! Familiarise yourself with the operations, rules, and equipment. This will not only boost your confidence but also impress the hiring team when you show off your knowledge during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with the public, being able to clearly explain bowling techniques or equipment is key. Try role-playing scenarios with friends or family to get comfortable.
✨Tip Number 3
Don’t forget to showcase your cash handling experience! If you've managed cash before, be ready to share specific examples of how you ensured accuracy and accountability. This will highlight your reliability for the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and consider your application, plus you’ll be one step closer to landing that Recreation Aid position!
We think you need these skills to ace Recreation Aid
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about working in a bowling centre and helping customers have a great time.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially if it involves customer service or cash handling. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the important bits about why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we get all your details and can consider you for the role. Plus, it’s super easy!
How to prepare for a job interview at US Visiting Forces
✨Know Your Bowling Basics
Make sure you brush up on your knowledge of bowling centre operations and the relevant rules. Being able to discuss how lanes are assigned, equipment is maintained, and the importance of customer service will show that you're not just interested in the role but also understand it.
✨Show Off Your Communication Skills
Since this role involves dealing with the public, practice articulating your thoughts clearly. Think about examples where you've successfully communicated with customers or resolved issues. This will help demonstrate your strong oral and written communication skills.
✨Demonstrate Cash Handling Experience
Be prepared to talk about your experience managing cash items and using cash accountability control methods. If you have specific examples from previous jobs, share them! This will reassure the interviewers that you can handle transactions responsibly.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like a maintenance issue or a difficult customer. Think through potential scenarios related to the job and how you would respond. This will show that you're proactive and ready to tackle challenges head-on.
