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- Tasks: Help developers deploy and scale Temporal in cloud-native environments while troubleshooting complex issues.
- Company: Join a mission-driven open-source tech company focused on improving developer experiences.
- Benefits: Enjoy competitive pay, unlimited PTO, and perks for learning and development.
- Other info: Collaborative team culture with opportunities for career growth and remote work.
- Why this job: Make a real impact by enhancing developer tools and solving distributed systems challenges.
- Qualifications: 6+ years in software development with experience in Python, Java, or Go.
The predicted salary is between 100000 - 112000 £ per year.
About Us
Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen. Our values guide us — they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!
Summary
The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.
What You'll Do
- Be a keen learner: At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in distributed systems orchestration, networking, and observability while learning from complex, real-world customer use cases. Our stack includes Go, Python, Typescript, Java, and .Net providing continuous opportunities to hone your programming skills in distributed systems design, testing and troubleshooting, automation, resilience engineering, and performance tuning.
- Be a passionate problem solver: If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. You’ll work directly with developers to troubleshoot complex issues, help them optimize performance and reliability, contribute to improving user experience, and help them be successful with using Temporal. You'll develop and troubleshoot implementation patterns (use cases, SDK options, code reviews), observability solutions (Grafana, Prometheus), networking issues (load balancing, DNS, ingress/egress), and infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale. Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing best practices. Don't worry—we have seasoned engineers and mentors to support you along the way!
- Be a great communicator: As a Senior Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand distributed systems challenges and provide solutions that enhance scalability, performance, and reliability. Your insights will influence platform improvements, from enhancing observability tooling to developing self-service solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test). You’ll serve as a bridge between developers and Temporal engineering, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.
What You'll Bring
- 6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript, DotNet.
- Experience with deploying and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
- Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
- Minimum of one year experience in an internal or external customer-facing role.
- Passion for helping others regardless of who they are or how they act.
- Experience working with or as part of remote teams.
- Strong written and verbal communication skills.
- Seek to understand first, lead with data, and rely on facts.
Nice to Have
- Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
- Experience with security certificate management and implementation.
- Ability to understand use cases and translate them into Temporal design decisions and architecture best practices.
- Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.
Compensation
The estimated pay range for this role is £100,000 - £112,000. Additionally, this role is eligible to participate in Temporal's equity plan. Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.
Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.
U.S. Benefits
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
- Empower 401K Plan
- Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
International Benefits
Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Travel
Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.
Additional Perks
- $3,600 / Year Work from Home Meals
- $1,800 / Year Professional Enrichment (Career Development & Professional Memberships)
- $1,200 / Year Lifestyle Spending Account
- $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
- $74 / Month Reimbursement for Internet
- Calm App Subscription for Mental Health & Wellness
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.
Senior Developer Success Engineer - UK in London employer: Us Temporal
Contact Detail:
Us Temporal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Developer Success Engineer - UK in London
✨Tip Number 1
Get to know the company inside out! Research Temporal's mission, values, and tech stack. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or join relevant online communities. Engaging with them can give you insider tips and might even lead to a referral!
✨Tip Number 3
Prepare for technical interviews by brushing up on your coding skills and understanding distributed systems. Practice common problems and be ready to discuss your past experiences in detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Temporal team.
We think you need these skills to ace Senior Developer Success Engineer - UK in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for improving the developer experience shine through. We want to see that you’re genuinely excited about building world-class open-source software and being part of our mission.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience with distributed systems and cloud-native environments. We love seeing how your skills align with what we do at Temporal, so don’t hold back!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Remember, we’re looking for great communicators who can bridge the gap between developers and engineering.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Us Temporal
✨Know Your Tech Stack
Make sure you’re familiar with the technologies mentioned in the job description, like Go, Python, and Kubernetes. Brush up on your knowledge of distributed systems and be ready to discuss how you've used these technologies in past projects.
✨Showcase Problem-Solving Skills
Prepare examples of complex problems you've solved in previous roles, especially those related to scalability and reliability. Be ready to walk through your thought process and the steps you took to troubleshoot issues.
✨Communicate Clearly
As a Senior Developer Success Engineer, communication is key. Practice explaining technical concepts in simple terms, as you’ll need to bridge the gap between developers and engineering teams. Think about how you can convey your ideas effectively during the interview.
✨Embrace Curiosity
Demonstrate your passion for learning and curiosity about the role. Ask insightful questions about Temporal’s challenges and future projects. This shows that you’re not just interested in the position but also in contributing to the company’s mission.