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- Tasks: Manage technical relationships and provide support while writing production code.
- Company: US Tech Solutions is a global firm offering talent on-demand and workforce solutions.
- Benefits: Enjoy remote work flexibility and the chance to grow your skills in a supportive environment.
- Why this job: Be recognized as an expert, coach others, and make a real impact on client experiences.
- Qualifications: Engineering degree or equivalent experience; programming skills in PHP/Hack and JavaScript/React required.
- Other info: Join a diverse team that values innovation and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
Manage technical relationship with partners, providing technical support and handling service outages
Write production code that will improve client’s internal tooling and products, building understanding across a variety of software and platform at a deep engineering level
Scale programs by creating and maintaining informative content and documentation that can be used by client partners to help them integrate with infrastructure, presenting cross–functional and global context
Proactively and independently analyses information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
Confidently and constructively challenges priorities and/or the direction of a certain project. Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals
Engineering degree, or a related technical discipline, or equivalent work experience.
~ Programming experience using primarily Object-Oriented languages, such as PHP/Hack and JavaScript/React, while also having experience with the full web stack, SOAP, and REST-API technologies and architectures.
~ Experience in communicating with technical and business audiences and writing technical documentation
Experience with the full web stack, REST API development and technologies, and bug management support.
Experience in building advertisement campaigns in social media
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Technical Support Developer (REMOTE) employer: US Tech Solutions
Contact Detail:
US Tech Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Developer (REMOTE)
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as PHP/Hack and JavaScript/React. Having hands-on experience or projects that showcase your skills in these languages will make you stand out.
✨Tip Number 2
Demonstrate your ability to communicate effectively with both technical and business audiences. Prepare examples of past experiences where you successfully bridged the gap between technical teams and stakeholders.
✨Tip Number 3
Showcase your problem-solving skills by discussing specific instances where you proactively identified trends or opportunities for improvement. This will highlight your analytical abilities and your proactive approach to challenges.
✨Tip Number 4
Prepare to discuss your experience in coaching or mentoring others. Being recognized as an expert and sharing knowledge is crucial for this role, so think of examples where you've helped others succeed in their projects.
We think you need these skills to ace Technical Support Developer (REMOTE)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Technical Support Developer position. Tailor your application to highlight your relevant experience in managing technical relationships, writing production code, and creating documentation.
Showcase Your Technical Skills: Emphasize your programming experience, particularly with Object-Oriented languages like PHP/Hack and JavaScript/React. Include specific examples of projects where you've utilized these skills, especially in relation to REST APIs and web stack technologies.
Highlight Communication Abilities: Since the role involves communicating with both technical and business audiences, provide examples of how you've successfully conveyed complex technical information in an understandable way. Mention any experience you have in writing technical documentation.
Demonstrate Problem-Solving Skills: Illustrate your ability to proactively analyze information and identify trends or opportunities. Share instances where you've recommended improvements or challenged project priorities constructively, showcasing your leadership and teamwork skills.
How to prepare for a job interview at US Tech Solutions
✨Showcase Your Technical Expertise
Be prepared to discuss your programming experience in Object-Oriented languages like PHP/Hack and JavaScript/React. Highlight specific projects where you utilized these skills, and be ready to explain your thought process and problem-solving approach.
✨Demonstrate Your Communication Skills
Since the role involves communicating with both technical and business audiences, practice explaining complex technical concepts in simple terms. Prepare examples of how you've successfully communicated with different stakeholders in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle service outages or technical challenges. Think of scenarios where you proactively identified issues and implemented solutions, and be ready to share these experiences during the interview.
✨Emphasize Your Documentation Skills
The job requires creating and maintaining informative content and documentation. Be ready to discuss your experience in writing technical documentation and how it has helped improve processes or support experiences in previous roles.
