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For Companies At a Glance
- Tasks: Support supply chain systems and drive process improvements in a fast-paced environment.
- Company: Join US Tech Solutions, a global leader in staff augmentation and workforce solutions.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing supply chain processes and tools.
- Qualifications: 3-5 years in supply chain or operations, with strong troubleshooting and analytical skills.
- Other info: Dynamic role with potential for global exposure and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Duration: 12 months
About the Role
We are seeking a Business Systems Analyst to support supply chain systems, tooling health, and process improvements. This role is hands-on and operational, combining system support, troubleshooting, and continuous improvement initiatives in a fast-paced environment.
Key Responsibilities
- Monitor system dashboards, tag incidents, extract data, and generate tooling health reports
- Identify and escalate risks; perform root cause analysis for tooling issues
- Provide Tier 1 support for supply chain tooling during business hours
- Ensure SLA adherence across all support tiers
- Create and maintain tooling manuals, workflows, and troubleshooting guides
- Gather and document business requirements for system and process enhancements
- Conduct value stream mapping to identify improvement opportunities
- Support system implementations including test case creation, UAT coordination, and issue resolution
- Track enhancement progress and provide regular status updates
- Develop and maintain SOPs, training materials, and process documentation
- Support global process and tooling rollouts
Required Qualifications
- 3–5 years of experience in supply chain, systems, or operations roles
- Hands-on troubleshooting experience (required)
- Experience supporting supply chain systems (Oracle or similar platforms)
- Experience with system implementations and User Acceptance Testing (UAT)
- Strong analytical skills using dashboards and reporting tools
- Advanced documentation skills (process flows, SOPs, training guides)
- Strong problem-solving and cross-functional collaboration skills
Preferred Qualifications
- Experience with Oracle Fusion or comparable supply chain systems
- Experience supporting global system rollouts or integrations
- Proficiency in process visualization tools (Lucidchart, Visio)
- Strong skills in Google Sheets and Slides or equivalent tools
- Experience with Master Data Management (MDM)
Tools & Technologies
- Supply chain management systems (Oracle or similar)
- Reporting dashboards and analytics tools
- Process documentation and visualization tools
Business Systems Analyst - (Supply Chain Systems) in City of London employer: US Tech Solutions
Contact Detail:
US Tech Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems Analyst - (Supply Chain Systems) in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the supply chain and systems space on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews by brushing up on your troubleshooting skills. Be ready to share specific examples of how you've tackled system issues or improved processes in the past. We love seeing real-world experience!
✨Tip Number 3
Don’t forget to showcase your analytical skills! Bring along some dashboards or reports you've created to demonstrate your ability to extract insights from data. It’s all about showing how you can add value to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for candidates who are proactive and eager to join our team.
We think you need these skills to ace Business Systems Analyst - (Supply Chain Systems) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supply chain systems and operational support. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a bit of personality!
Show Off Your Analytical Skills: Since this role involves monitoring dashboards and generating reports, make sure to mention any experience you have with analytics tools. We’re keen to see how you’ve used data to drive improvements in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at US Tech Solutions
✨Know Your Systems
Make sure you brush up on your knowledge of supply chain systems, especially Oracle or similar platforms. Familiarise yourself with common issues and troubleshooting techniques, as you'll likely be asked about your hands-on experience during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used dashboards and reporting tools in past roles. Bring examples of how you've extracted data and generated reports, as this will demonstrate your analytical prowess and ability to monitor system health effectively.
✨Be Ready for Process Improvement Discussions
Think of specific instances where you've gathered business requirements or conducted value stream mapping. Be prepared to share how these experiences led to successful process enhancements, as this aligns perfectly with the role's focus on continuous improvement.
✨Document Your Successes
Since strong documentation skills are crucial for this position, come equipped with examples of process flows, SOPs, or training guides you've created. This will not only highlight your advanced documentation skills but also show your commitment to maintaining clear and effective communication.
