Moderator Support Specialist First-Line Helpdesk

Moderator Support Specialist First-Line Helpdesk

Full-Time No working from home possible
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US Tech Solutions is seeking a Specialist to join our Community Support Team in the United Kingdom. You will manage ticketed support requests from a growing user and moderator community, resolve issues promptly, and escalate where needed to ensure timely resolutions.

This role emphasizes collaboration with cross-functional teams, maintaining thorough documentation, and staying updated on platform changes and guidelines to provide accurate, timely support.

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Contact Details:

Us Tech Solutions, Inc. Recruitment Team