Sales and Service Manager

Sales and Service Manager

Street Full-Time 26000 - 39000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Market and sell self-storage solutions while providing exceptional customer service.
  • Company: Join a diverse team at US Storage Centers, a leader in self-storage.
  • Benefits: Enjoy competitive pay, bonuses, health benefits, and paid time off.
  • Other info: Work regular hours with no late nights; travel required for training.
  • Why this job: Grow your career with an industry-leading training program and advancement opportunities.
  • Qualifications: Previous experience in retail or customer service is a plus.

The predicted salary is between 26000 - 39000 ÂŁ per year.

Overview

Career Opportunities with US Storage Centers

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  • Be a part of a diverse and inclusive team that values YOU as a person!
  • Previous retail, restaurant, fast food, hospitality, customer service/sales or self-storage experience is a plus.
  • Outstanding Benefits Package includes multiple bonus programs, Medical, Dental, Vision, Life insurance, and 401(k) plan.
  • Competitive bonus opportunities for sales performance
  • Work regular business hours. No late nights or early mornings.
  • Mileage reimbursement for work-related tasks
  • Paid time off for vacations, holidays, and sick time
  • Hundreds of locations nationwide; since 2020, we have added over 100 locations!
  • Benefit from an industry-leading training program
  • Our charitable initiatives have generated millions for charitable causes
  • Opportunity to GROW (Over 65% of our field leadership has been promoted from within!)

Job Details

Job Title: Sales and Service Manager

Reports to: District Manager

FSLA Status: Non-Exempt

Position Status: Full-time

Work Schedule: 9:00 AM-6:00 PM – subject to change; ability to work on weekends

Pay Range: $20.00 per hour

Travel: 25%-50% of the Time

Job Description

  • Effectively market and sell self-storage solutions to potential customers
  • Work independently, spending time both inside an office and outside on the property
  • General property care, cleaning, and maintenance
  • Daily property walk to confirm spaces are ready to rent
  • Accurate payment processing and cash handling
  • Engage with customers to provide an exceptional experience
  • Valid driver\\\’s license and a reliable form of transportation are required to perform the essential functions of the job

Requirements

  • Effective 5/7/25 MUST have a Real ID or Passport to travel to San Antonio training center

Physical Requirements

  • Ability to transport lift/move items weighing up to 50 pounds
  • Should be able to walk in and around the property, spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors
  • Cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining the property curb appeal

Can you see yourself on our team? Apply today!

About Westport Properties

Founded in 1985, Westport Properties (\”WPI\”) is an owner-operator of self storage, multifamily and industrial properties across the United States. The Company is a fully integrated operator that develops, acquires and manages its portfolio as well as providing third-party management services. As of March 2024, WPI has approximately 15.2 million square feet of self storage space under management and its total assets under management is approaching $3.2 billion with its US Storage Centers brand as well as over 650 multifamily units while employing over 600 people nationwide. WPI is a founding partner of the 501(c)3 Kure-It, a non-profit organization that raises money for underfunded cancer research, and Charity Storage, a 501(c)3 that uses vacant storage units to raise money for local charities. To date, Kure-It has raised over $15M and Charity Storage has raised over $1.2M.

Equal Opportunity

At-Will Employment & Equal Opportunity Employer

Westport Properties, Inc. is a parent company of US Storage Centers (USSC) which provides at-will, equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. Furthermore, Westport Properties, Inc. expressly prohibits any form of workplace harassment and discrimination based on age, disability, color, genetics, marital status, national origin, race, religion, sex, sexual orientation, or veteran status in compliance with federal, state and applicable local laws governing employment and labor law in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Disclaimer

All Employees must pass a post-offer, pre-hire background screening which includes a multi-state criminal check and DMV Records in accordance with federal protected FCRA/FACTA Requirements for Investigative Consumer Reports, CA ICRA and other state mandated requirements for employment purposes. Furthermore, this job description is subject to change at any time. Nothing in this job description is meant to guarantee employment status and/or position. This job description neither restricts nor prevents management’s right to assign and/or reassign duties and responsibilities to this job at any time of the essential functions. It does not proscribe or restrict the tasks that may be subsequently assigned.

Essential Job Function for Reasonable Work Accommodation

According to the Americans with Disabilities Act (ADA), Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the essential job functions with or without a reasonable accommodation. The Company will provide reasonable work accommodations to allow the employee to perform their essential job functions and duties as detailed above.

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Sales and Service Manager employer: US Storage Centers, Inc.

At Westport Properties, we pride ourselves on being an exceptional employer that values diversity and inclusivity, offering a supportive work culture where employees can thrive. With a comprehensive benefits package, including competitive bonuses, health insurance, and opportunities for career advancement, over 65% of our leadership has been promoted from within, ensuring that your growth is a priority. Join us in making a difference through our charitable initiatives while enjoying a balanced work schedule with no late nights or early mornings.
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Contact Detail:

US Storage Centers, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales and Service Manager

✨Tip Number 1

Get to know the company! Research US Storage Centers and understand their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to sales and customer service. Think about your past experiences and how they relate to the role of Sales and Service Manager. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team at US Storage Centers.

We think you need these skills to ace Sales and Service Manager

Sales Skills
Customer Service
Marketing Skills
Property Maintenance
Cash Handling
Communication Skills
Time Management
Problem-Solving Skills
Teamwork
Adaptability
Organisational Skills
Physical Stamina
Reliability
Attention to Detail

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm that reflects your passion for customer service and sales.

Tailor Your Experience: Make sure to highlight any relevant experience you have in retail, hospitality, or customer service. We love seeing how your past roles can contribute to our team, so connect the dots for us!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales and Service Manager role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at US Storage Centers, Inc.

✨Know Your Stuff

Before the interview, make sure you understand the self-storage industry and the specific services offered by the company. Familiarise yourself with their values and recent developments, as this will show your genuine interest in the role.

✨Showcase Your Experience

Highlight any previous experience in retail, customer service, or sales during the interview. Be ready to share specific examples of how you've successfully engaged with customers and handled challenges in those roles.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could be about the training programme, opportunities for growth, or the company culture. It shows you're proactive and genuinely interested in the position.

✨Dress the Part

Even though the work hours are regular and the environment is friendly, dressing smartly can make a great first impression. Aim for business casual attire that reflects professionalism while still being comfortable.

Sales and Service Manager
US Storage Centers, Inc.
Location: Street
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