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- Tasks: Provide 1st and 2nd line IT support for hardware and software issues.
- Company: Leading wholesaler/manufacturer in Preston with a supportive work culture.
- Benefits: Competitive salary, 25 days holiday, onsite gym, and pension scheme.
- Why this job: Join a dynamic team and enhance your tech skills while making a difference.
- Qualifications: Strong analytical skills and familiarity with Windows Server and Active Directory.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 28000 - 30000 £ per year.
A leading wholesaler/manufacturer in Preston is seeking an IT Support Technician to provide 1st and 2nd line support for hardware and software.
Responsibilities include:
- Managing IT Helpdesk calls
- Maintaining technical documentation
- Deploying PCs
The ideal candidate should have strong analytical skills and familiarity with Windows Server and Active Directory.
The company offers a competitive salary of £28,000 – £30,000, 25 days of holidays plus bank holidays, and additional benefits including onsite gym facilities and a pension scheme.
IT Support Technician - Windows & AD Pro (Mon-Fri) in Preston employer: US Network
Contact Detail:
US Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician - Windows & AD Pro (Mon-Fri) in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Windows and Active Directory. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd handle specific issues with hardware or software. We want you to shine when they ask about your problem-solving skills!
✨Tip Number 3
Show off your technical documentation skills! Bring examples of how you've maintained or created documentation in past roles. This will demonstrate your attention to detail and organisational skills, which are key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Support Technician - Windows & AD Pro (Mon-Fri) in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server and Active Directory. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Technician role. Share specific examples of how you've provided 1st and 2nd line support in the past.
Show Off Your Analytical Skills: Since strong analytical skills are key for this role, make sure to mention any experiences where you’ve solved complex problems or improved processes. We love seeing how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at US Network
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server and Active Directory. Be ready to discuss how you've used these technologies in past roles, as well as any troubleshooting techniques you’ve employed. This will show that you’re not just familiar with the tools but can also handle real-world issues.
✨Prepare for Common Scenarios
Think about common IT support scenarios you might face, like dealing with a user who can't log in or a PC that won't boot. Prepare clear, step-by-step solutions to these problems. This will demonstrate your analytical skills and ability to think on your feet during the interview.
✨Showcase Your Communication Skills
As an IT Support Technician, you'll need to explain technical issues to non-technical users. Practice explaining complex concepts in simple terms. During the interview, be sure to communicate clearly and confidently, showing that you can bridge the gap between tech and users.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team structure, the types of challenges they face, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
