At a Glance
- Tasks: Lead product development and experimentation to enhance customer experiences.
- Company: Join GoCardless, a global leader in bank payments with a diverse and inclusive culture.
- Benefits: Enjoy flexible working, generous leave, equity options, and a personal learning budget.
- Other info: Be part of a dynamic team focused on innovation and sustainability.
- Why this job: Make a real impact by solving customer problems and driving business value.
- Qualifications: Experience in product management, problem-solving, and data-driven decision-making.
The predicted salary is between 82400 - 123600 € per year.
About us
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.
At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help! And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!
The role
This role will be working within the Turbo Growth team in our Global Growth Group. Global Growth Group is a cross-functional organisation that is responsible for acquiring and growing SMBs. This team owns most of the early life merchant journey from merchant signup to getting them ramped. The Product Manager will work closely with the team’s Product Designer and Engineering Manager to develop and prove hypotheses through experimentation and possibly bigger bets. You will also collaborate closely with Product Marketing, Customer Success, and other Product teams to achieve your goals.
What excites you
- Delivering customer and business value: Being relentlessly focused on understanding and solving the customer problems which result in them using GoCardless as much as they can.
- Problem discovery and prioritisation: Taking complex and ambiguous product problems and structuring these effectively. This includes clearly defining the problem space, the impact of the problem and your prioritisation process.
- Data-led decision-making: Using quantitative and qualitative evidence to support your decisions and opportunity identification.
- Experimentation: Breaking the problem down into manageable chunks, hypothesis testing using A/B testing frameworks.
- Influencing and communication: Building collaborative relationships with your team, stakeholders and executives to deliver change effectively across your remit. This includes growing to become the ‘go-to’ person for your product area; translating complex, technical problems into understandable concepts; and convincing stakeholders of the best approach using structured reasoning.
- Leadership: Setting direction and coordinating action across a range of teams and functions.
- Shipping stuff: Working with your team to support changes to completion, delivering consistent positive impact across your product area.
What excites us
- Delivery of impact: You are focused on delivering business value through experimentation and have experience of doing that.
- Exceptional problem-solving and analytical skills: We want our Product Managers to have an outstanding ability to tackle valuable customer and business problems. At GoCardless we start by asking ‘why?’, and a data-led approach is central to how we run Product. You have a customer centric approach and have experience talking to customers. You are comfortable with qualitative and quantitative analysis.
- High agency: We’re after people who aren’t afraid of a challenge and will take ownership of problems they come across and help to resolve them and adapt to a constantly changing environment.
- Collaborative leaders: Product roles bring responsibility without direct authority. We’re looking for leaders who can motivate and earn the trust of stakeholders and teams with a collaborative approach.
We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
Base salary range: £82,400 - £123,600. Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.
(some of) The good stuff
- Wellbeing - stay healthy with dedicated support and medical cover
- Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period
- Adaptive Working - allows you to work flexibly, around your lifestyle
- Equity - all permanently employed GCs get equity to help you make a valuable contribution
- Parental leave - to suit everyone embarking on life's great adventure
- Learning Budget - lead your own development with an annual learning budget
- Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)
Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.
Diversity & Inclusion
We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds. We've got a long way to go, but here's how we're doing as of 2025: Female Employees – 44% Ethnic background – 25% Identify as LGBTQIA+ – 9% Neurodivergent – 9% Disabled – 1% We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support. If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report.
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.
Product Manager III - 12-month FTC in London employer: us GoCardless
GoCardless is an exceptional employer that prioritises employee wellbeing and growth, offering a range of benefits including flexible working arrangements, generous holiday allowances, and a dedicated learning budget to support your professional development. With a collaborative work culture that values diversity and inclusion, employees are empowered to take ownership of their roles and contribute to meaningful projects in the dynamic field of bank payments. Located in vibrant cities like London and Leeds, GoCardless fosters an environment where innovation thrives, making it an ideal place for those seeking a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager III - 12-month FTC in London
✨Tip Number 1
Network like a pro! Reach out to current or former GoCardless employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for the interview by diving deep into GoCardless's products and values. Show us you’re not just another candidate; demonstrate your passion for solving customer problems and how you can contribute to our mission.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled complex problems in the past. We love hearing about your data-led decisions and how you’ve influenced teams.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you note can leave a lasting impression. It shows you’re genuinely interested and appreciate the opportunity to chat with us.
We think you need these skills to ace Product Manager III - 12-month FTC in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Manager role. Highlight your experience with data-led decision-making and problem-solving, as these are key aspects of what excites us at GoCardless.
Show Your Passion:Let your enthusiasm shine through! We want to see why you're excited about this role and how you can contribute to our mission. Share specific examples of how you've delivered customer value in the past.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to explain your experiences and achievements. Remember, we appreciate structured reasoning and clarity in communication!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at us GoCardless
✨Understand the Customer
Before your interview, dive deep into GoCardless's customer base. Familiarise yourself with the challenges they face and how GoCardless addresses these issues. This will help you demonstrate your customer-centric approach and show that you're ready to deliver value from day one.
✨Data-Driven Mindset
Brush up on your data analysis skills! Be prepared to discuss how you've used both qualitative and quantitative data in past roles to make decisions. Think of specific examples where your data-led approach led to successful outcomes, as this aligns perfectly with what GoCardless values.
✨Collaboration is Key
Since the role involves working closely with various teams, think about times when you've successfully collaborated with others. Prepare to share stories that highlight your ability to influence and communicate effectively, especially in cross-functional settings.
✨Embrace Experimentation
GoCardless loves a good experiment! Be ready to talk about how you've approached problem-solving through experimentation in the past. Discuss any A/B testing frameworks you've used and how they helped you validate hypotheses or improve product features.