At a Glance
- Tasks: Support sales teams by managing systems, data integrity, and user support.
- Company: Join GoCardless, a global leader in bank payments with a vibrant culture.
- Benefits: Enjoy flexible working, equity options, generous leave, and a learning budget.
- Other info: Be part of a diverse team committed to sustainability and inclusion.
- Why this job: Make a real impact on sales efficiency and collaborate with diverse teams.
- Qualifications: Experience in Sales Ops or similar roles, with strong analytical skills.
The predicted salary is between 27976 - 39600 € per year.
About us
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.
At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help! And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!
The role
Sales Ops is a force multiplier and "the critical link between the development and the execution of the sales strategy and go-to-market strategy." The team's mission is to increase the productivity and effectiveness of our customers and our GC colleagues by reducing friction in the sales process. The Sales Ops Analyst will play a vital role in this mission, directly empowering our commercial teams and driving efficiency through robust system management, data integrity and user support. Diagnosing and fixing issues in Salesforce.com and in our commissions data will be a large part of this role.
Our Tech Stack and Tools:
- Salesforce
- Qobra
- Revenue Cloud
- Docusign
- Kernel
- Cognism
- LinkedIn Sales Navigator
- Salesloft
- Gong
- ChiliPiper
- Crossbeam
What excites you
- Acting as a key partner to our Commercial teams, providing essential deal desk support and collaborating with a broad range of stakeholders across Sales, RevOps, Legal and Finance to guide deals from lead to close.
- Taking ownership of system health across our sales tech stack, triaging user issues via Jira, performing audits and maintaining configurations for security, permissions and data integrity.
- Translating business needs into effective tooling and process solutions, including gathering requirements, building configurations and supporting business process automations.
- Enabling user adoption through clear training and communications, and proactively identifying productivity-boosting improvements across the stack.
- Applying best practices and conducting rigorous testing to ensure robust, scalable outcomes.
- Translating a technology-driven vision into tangible business outcomes.
- Driving alignment on our vision and strategy, so every GeeCee has a clear understanding of our priorities, why they're important, and how their work impacts GoCardless' success.
- Building trust and connection, so GeeCees are engaged as true advocates of the business, feel they have a clear voice, are listened to, and continue to deliver outstanding work through periods of transformational change.
- Contributing to a vibrant culture where everyone feels a sense of belonging and loves working here.
- Co-owning a significant portion of our commissions operations, approximately 40% of this role, including managing commissions data accuracy, supporting monthly/quarterly payment cycles, working closely with Finance and administering commissions tooling (primarily Qobra).
What excites us
- Proven experience in a Sales Operations, Revenue Operations or similar analytical role.
- Hands-on experience working with CRM and sales tools, including building and maintaining configurations, custom objects and workflow automations.
- Comfortable working with large, complex data sets in Google sheets or Excel.
- Experience managing or supporting commissions processes, including data validation, payment support and working with commissions platforms.
- Strong communication skills and a partnership mindset to support and enable commercial teams.
(Nice-to-haves)
- Salesforce Admin Certification.
- Direct Deal Desk experience is a strong plus.
- Familiarity with CPQ, Revenue Cloud or commission management tools such as Qobra.
- An understanding of how CRM and sales tools integrate across a broader tech stack.
- Experience in a Fintech or SaaS environment is beneficial, but not essential.
Base salary range: £27,976 - £39,600. Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£27,976 - £33,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.
(some of) The good stuff
- Wellbeing - stay healthy with dedicated support and medical cover.
- Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period.
- Adaptive Working - allows you to work flexibly, around your lifestyle.
- Equity - all permanently employed GCs get equity to help you make a valuable contribution.
- Parental leave - to suit everyone embarking on life's great adventure.
- Learning Budget - lead your own development with an annual learning budget.
- Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’).
Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.
Diversity & Inclusion
We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds. We've got a long way to go, but here's how we're doing as of 2025:
- Female Employees – 44%
- Ethnic background – 25%
- Identify as LGBTQIA+ – 9%
- Neurodivergent – 9%
- Disabled – 1%
We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support. If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report.
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.
Sales Ops and Commissions Analyst in Leeds employer: us GoCardless
At GoCardless, we pride ourselves on being an exceptional employer that champions employee wellbeing and growth. Our vibrant culture fosters collaboration and inclusivity, ensuring every team member feels valued and empowered to contribute to our mission of transforming bank payments. With generous benefits like a learning budget, flexible working options, and equity for all employees, we create an environment where you can thrive both personally and professionally in our dynamic Leeds office.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Ops and Commissions Analyst in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at GoCardless on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding GoCardless' mission and values. Show us how your skills align with our goals, especially in Sales Ops. We love candidates who can connect the dots!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios related to sales processes or data management. We want to see how you think on your feet and handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining the GoCardless family.
We think you need these skills to ace Sales Ops and Commissions Analyst in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Ops and Commissions Analyst role. Highlight your relevant experience with CRM tools and data management, as this will show us you understand what we're looking for.
Show Your Passion:We love seeing candidates who are genuinely excited about the role and our mission at GoCardless. Don’t be shy to express why you want to join us and how you can contribute to our success!
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible and avoid jargon. We appreciate clarity, and it helps us see your qualifications quickly.
Apply Through Our Website:Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at us GoCardless
✨Know Your Tech Stack
Familiarise yourself with the tools mentioned in the job description, like Salesforce, Qobra, and Google Sheets. Be ready to discuss how you've used similar tools in past roles and how you can leverage them to improve sales operations.
✨Showcase Your Analytical Skills
Prepare examples of how you've worked with large data sets and improved processes in previous positions. Highlight your experience in managing commissions data and any specific challenges you've overcome in this area.
✨Communicate Effectively
Since this role involves collaboration with various teams, practice articulating your thoughts clearly. Think about how you can demonstrate your partnership mindset and how you've supported commercial teams in the past.
✨Emphasise Your Problem-Solving Abilities
Be ready to discuss specific instances where you've diagnosed and fixed issues in a tech environment. Show how your proactive approach has led to increased efficiency or productivity in your previous roles.
