Opayo Engineering Lead

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

Within Elavon Gateway Services, we are hiring a Senior Engineering Manager for our ecommerce Payment Gateway. In this role you will lead highly technical and strategic engineering initiatives on mission-critical platforms across our team, enabling every engineer to do their best work. Your role will be tasked with solving complex, challenging technical problems across this team to meet our demanding needs. You will play an influential role in partnership with the Engineering leadership group and other cross-divisional Engineering managers owning strategy, technical vision and direction for your teams.

Key Responsibilities

• Ensure a high bar of Engineering Excellence within your teams.
• Mature your teams applying DevOps maturity concepts.
• Provide guidance to immediate team of software engineers on daily tasks and activities.
• Set the overall guidance and expectations for team output, practices, and collaboration.
• Anticipate dependencies with other teams to deliver products and applications in line with business requirements.
• Ensure adherence to security and compliance standards, responsible for ensuring teams pass internal and external audits, and ensuring technical ownership and stewardship with appropriate documentation is occurring for your teams.
• Manage stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements.
• Work with the leadership team to find synergies and optimise for our customer's experience.

Key Requirements for the role:

• You will have demonstrable experience in driving results through OKRs and metrics and be able to talk to the impact you have driven.
• Come from an Engineering background, you will have grown your career into engineering leadership.
• You will be managing a global team of 30+ engineers.
• Strong understanding of Java, Redis, SQL, Opensearch, Kubernetes and AWS.
• Possess great instincts and ability to make good judgement calls and execute on those quickly.
• Possess great communication skills (written and verbal).
• Ability to influence across teams and with senior stakeholders.
• Ability to drive vision and strategy for our overall architecture to support scale, performance, resiliency and reliability of our platform.
• Come from a technical background, extremely proficient in microservices architectures, architecture patterns, having created architectures that allow services to be shipped to production multiple times a day as independently releasable microservices.
• Strong appreciation of Event Storming and DDD having applied these methodologies in shaping microservices architectures.
• Experience in creating / engineering Cloud Native Architectures.

Additional Experience (nice to have):

• Some experience with Agentic Engineering having had some experience in how this can shape the future of Agentic Commerce.
• Experience in Java within low latency environments.
• Experience of chaos engineering and patterns that ensure high uptime and resiliency.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value. We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness.
• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application. We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants. We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.