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For Companies At a Glance
- Tasks: Lead a dynamic team, inspire creativity, and enhance customer experiences in a vibrant retail environment.
- Company: Join Urban Outfitters, a trendy brand that values creativity and teamwork.
- Benefits: Enjoy up to 40% discount, life leave, and private medical insurance.
- Why this job: Be part of a culture that promotes personal growth and embraces current fashion trends.
- Qualifications: Experience in fast-paced retail management and a passion for fashion.
- Other info: Great opportunities for career development and a supportive work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
Location
This position is located at SU1F Westgate, Oxford, , OX11TR United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing
- People:
- Ability to recruit, motivate, develop and lead a team
- Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions)
- Recognise and develop talented individuals for advancement and growth within the organisation
- Uphold Company standards and act as a positive role model to others
- Leadership & Communication:
- Model the way by inspiring, motivating and encouraging teamwork
- Conduct productive daily meetings to ensure that goals are met
- Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions
- Possess excellent communication skills in both written and verbal form
- Managing the Environment:
- Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment
- Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
- Achieve Company-average mystery shop results by uphold the Company\’s customer service standard
- Operations:
- Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
- Achieve the store stock loss goals by overseeing adherence to loss prevention practices
- Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents
- Merchandising & Display:
- Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards
- Understand and interpret current fashion trends in local markets in order to generate creative solutions
- Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately
- Commercial Awareness:
- Maximise departmental sales through analytical and creative management of merchandise from receipt to sales
- Utilise Company reports to react to trends and drive business
- Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
- Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends
- Demonstrate entrepreneurial skills to achieve and exceed store targets
What You\’ll Need
- Experience in a management role working in a fast paced, high volume fashion retail environment
- Demonstrates strong operational skills
- An understanding of the Urban Outfitters culture and its appeal to the local market
- Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business
The Perks
- Work Life Balance:
- \”Life Leave\” – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
- Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
- Employee Discounts:
- Up to 40% employee discount at all URBN Brands
- Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
- Continued Development:
- We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Urban Outfitters Team Leader - Oxford, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Team Leader - Oxford, UK
✨Tip Number 1
Get to know the company culture! Urban Outfitters thrives on creativity and teamwork, so show us your personality and how you can contribute to that vibe during interviews. Research their values and think about how your experiences align with them.
✨Tip Number 2
Networking is key! Connect with current or former employees on LinkedIn to gain insights about the role and the team. A friendly chat can give you an edge and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've led a team or handled customer service challenges. We want to see how you’ve inspired others and tackled tough situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Urban Outfitters Team Leader - Oxford, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially if it relates to the Urban Outfitters vibe.
Tailor Your Application: Make sure to customise your application for the Team Leader role. Highlight your experience in managing teams and driving sales in a fast-paced retail environment. We love seeing how your skills align with our values and the specific responsibilities of the job!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and achievements. Avoid fluff and focus on what really matters to us as a company.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at URBN
✨Know the VIBE
Familiarise yourself with Urban Outfitters' VIBE philosophy. During the interview, be ready to discuss how you can foster creativity and employee development in your team. Show that you understand their culture and how it resonates with the local market.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced retail environment. Highlight your ability to motivate and develop individuals, and be ready to discuss your approach to performance appraisals and coaching.
✨Demonstrate Commercial Awareness
Research current fashion trends and be prepared to discuss how you would apply this knowledge to drive sales. Use specific examples from your past experience to illustrate how you've maximised sales through excellent service and visual presentation.
✨Practice Effective Communication
Since communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you would conduct daily meetings and delegate tasks while encouraging creativity within your team.
