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- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Join a vibrant team that values creativity and personal development.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: This role promotes a positive work culture and offers growth opportunities.
The predicted salary is between 12000 - 18000 £ per year.
Location: This position is located at 41 Paradise Street, Liverpool, L13EU United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development, and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy.
What You'll Be Doing:
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company's mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful, and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e., tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e., markdowns, re-tickets, transfers, and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need:
- Previous experience in a retail environment - not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks:
- Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
Urban Outfitters Seasonal Sales Associate - Liverpool, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Seasonal Sales Associate - Liverpool, UK
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique VIBE philosophy. Understanding their culture and values will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Engage with current employees or visit the store to get a feel for the environment. This will not only give you insights into the day-to-day operations but also help you build rapport with potential colleagues.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you've successfully engaged with customers or worked in a team. Being able to share these experiences can set you apart during interviews.
✨Tip Number 4
Stay updated on current fashion trends and how they relate to Urban Outfitters' offerings. Showing that you have a keen interest in the products will demonstrate your commitment to enhancing the customer experience.
We think you need these skills to ace Urban Outfitters Seasonal Sales Associate - Liverpool, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Seasonal Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work collaboratively, as these are crucial for this role.
Express Your Passion for the Brand: Urban Outfitters values a connection to its brand. In your application, mention what you love about Urban Outfitters and how you can contribute to the store's VIBE philosophy. This shows your enthusiasm and understanding of the company culture.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at URBN
✨Know the VIBE Philosophy
Familiarise yourself with Urban Outfitters' VIBE philosophy, as it's central to their store culture. Be prepared to discuss how you can contribute to a positive and creative environment during your interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice engaging in friendly conversations. Think of examples where you've successfully interacted with customers or worked collaboratively with a team.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Share experiences where you've taken initiative or helped train peers, as this aligns with the company's focus on teamwork and peer development.
✨Be Product Knowledge Savvy
Brush up on current trends and products that Urban Outfitters offers. Showing that you are aware of their merchandise will demonstrate your genuine interest in the brand and its appeal to the local market.
