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For Companies At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a creative hub for unique fashion and homeware.
- Benefits: Enjoy employee discounts, wellbeing support, and a work-life balance.
- Why this job: Join a vibrant community that values creativity and self-expression.
- Qualifications: Strong communication skills; retail experience is a plus but not essential.
- Other info: Opportunities for personal growth in a dynamic retail environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we\’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that\’s truly authentic to them.
We are always excited to bring new talent into the room, especially if you share our values:
- Progressive – we move with the mood
- Creative – we champion limitless minds
- Inclusive – we open our platforms to all communities
- Responsible – we work to reduce our impact on the environment
- Compassionate – we care for each other beyond the 9 to 5
Sound like you, why not join us?
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing
People
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company\’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Urban Outfitters Sales Associate - White City, London employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - White City, London
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and give you great talking points during your chat.
✨Tip Number 2
Show off your creativity! Urban Outfitters loves unique styles and fresh ideas. Think about how you can bring your personal flair to the role and be ready to share examples of how you've done this in past experiences.
✨Tip Number 3
Be a team player! Highlight your teamwork skills during the interview. Share stories where you collaborated with others to achieve a common goal. Remember, they’re looking for someone who can contribute positively to the store's atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Urban Outfitters family. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Urban Outfitters Sales Associate - White City, London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique style shine through! Urban Outfitters loves creativity, so don’t be afraid to express yourself and show us what makes you, well, you!
Know the Brand: Make sure you do a bit of homework on Urban Outfitters. Mention what you love about the brand and how you connect with its vibe. This shows us that you’re genuinely interested and not just sending out applications randomly.
Highlight Team Spirit: Since teamwork is key in our stores, share examples of how you've worked well with others in the past. We want to see that you can contribute positively to our team dynamic and help create that awesome store environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at URBN
✨Know the Brand Inside Out
Before your interview, dive deep into Urban Outfitters' history, values, and current trends. Familiarise yourself with their unique style and how they engage with their community. This will not only show your enthusiasm but also help you connect your personal style to the brand.
✨Showcase Your People Skills
As a Sales Associate, engaging with customers is key. Prepare examples of how you've delivered excellent customer service in the past. Think about times when you turned a negative experience into a positive one, as this aligns perfectly with the company's focus on creating a friendly atmosphere.
✨Emphasise Teamwork and Collaboration
Urban Outfitters values teamwork, so be ready to discuss your experiences working in a team. Share specific instances where you contributed to a group goal or helped train a peer. Highlighting your collaborative spirit will resonate well with the interviewers.
✨Be Authentic and Positive
Urban Outfitters encourages authenticity, so let your true self shine during the interview. Maintain a positive attitude and express your passion for fashion and creativity. Remember, they want to see how you can contribute to the VIBE in the store!
