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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% off, life leave, and wellness support.
- Why this job: Join a vibrant team that values creativity and personal growth.
- Qualifications: Retail experience preferred but not essential; strong communication skills needed.
- Other info: Located in Liverpool, this is a seasonal role with opportunities for development.
The predicted salary is between 20000 - 30000 £ per year.
This position is located at 41 Paradise Street, Liverpool, L13EU, United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development, and the VIBE philosophy. To uphold the Urban Outfitters 'Peers Training Peers' philosophy.
What You'll Be Doing
- People: Deliver a positive, friendly experience by engaging customers through conversation and service. Enhance the VIBE by focusing on customers rather than projects during prime selling hours. Provide a store experience that reflects the company's mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful, and helpful to others. Uphold company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to collaborate with others toward common goals. Assist in training and developing peers. Communicate positively and effectively with peers. Participate actively in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (e.g., tills, shipment tasks, fitting room guidelines). Participate in processing new shipments and help keep receiving and back stock areas organized. Assist in completing weekly tasks such as markdowns, re-tickets, transfers, and RTVs accurately and on time. Be aware of loss prevention guidelines and comply with all inventory control measures. Adhere to company health & safety regulations at all times.
- Merchandising & Display: Maintain store merchandising and cleanliness standards. Ensure merchandise is ticketed and the sales floor is well-stocked. Support sales through merchandising and display projects. Stay informed about current products and trends.
What You'll Need
- Previous experience in retail is preferred but not required.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work-Life Balance: 'Life Leave' - one day per year to take time off for significant life events, in addition to your regular leave.
- Wellbeing: Employee Assistance Program supporting mental, physical, and financial health.
- Discounts: Up to 40% discount at all URBN brands.
- Travel: Season ticket loan available for eligible employees. Cycle to Work scheme for eligible employees.
- Continued Development: Structured support and ongoing learning opportunities within the business.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. Employment decisions are based on merit, job requirements, and business needs.
Urban Outfitters Sales Associate (Seasonal FTC) - Liverpool, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate (Seasonal FTC) - Liverpool, UK
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique VIBE philosophy. Understanding their culture and values will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Engage with current employees or visit the store to get a feel for the environment. This will not only give you insights into the day-to-day operations but also help you build rapport with potential colleagues.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you've successfully engaged with customers or worked in a team. Being able to share these experiences can set you apart during interviews.
✨Tip Number 4
Stay updated on current fashion trends and products that Urban Outfitters offers. Showing your knowledge about their merchandise can impress the hiring team and demonstrate your genuine interest in the role.
We think you need these skills to ace Urban Outfitters Sales Associate (Seasonal FTC) - Liverpool, UK
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work in a team, as these are crucial for this role.
Express Your Passion for the Brand: Demonstrate your knowledge of Urban Outfitters and its brand ethos in your application. Mention specific products or trends that resonate with you and explain why you want to be part of their team.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and enthusiasm for the role. Use it to elaborate on your CV and explain how you can contribute to the store's VIBE philosophy and overall success.
How to prepare for a job interview at URBN
✨Know the VIBE Philosophy
Familiarise yourself with Urban Outfitters' VIBE philosophy. Understand how it shapes the store environment and be ready to discuss how you can contribute to creating a positive atmosphere for both customers and colleagues.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong communication skills during the interview. Think of examples where you've engaged with customers or worked effectively within a team, as this role heavily relies on positive interactions.
✨Understand the Brand
Research Urban Outfitters and its appeal to the local market. Be prepared to share your thoughts on current trends and how they relate to the brand, showing that you are genuinely interested in the company and its products.
✨Emphasise Teamwork and Initiative
Highlight your ability to work collaboratively and take initiative. Share specific instances where you've contributed to team goals or helped train peers, as these qualities are essential for supporting the store management team.
