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For Companies At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy brand that values creativity and teamwork.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Join a fun environment where you can express yourself and grow.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
- Other info: Be part of a diverse team committed to inclusion and personal development.
Location
229 High Street, Exeter, , EX43NE United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing
People
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company\’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Urban Outfitters Sales Associate (Seasonal FTC) - Exeter, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate (Seasonal FTC) - Exeter, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Chat with staff and customers to understand the atmosphere and what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Sales Associate, engaging with customers is key. Role-play common scenarios with friends or family to boost your confidence. Remember, it's all about creating a positive experience for shoppers!
✨Tip Number 3
Show off your teamwork spirit! Think of examples from past experiences where you worked well with others. Urban Outfitters values collaboration, so be ready to share how you can contribute to a positive team environment.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Urban Outfitters Sales Associate (Seasonal FTC) - Exeter, UK
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to express yourself and show how you can contribute to that atmosphere.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience in retail or customer service, and connect it back to how you can enhance the VIBE in the store. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at URBN
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer experience and store environment. Be ready to discuss how you can contribute to this positive atmosphere during your interview.
✨Show Your Communication Skills
Since strong communication is key for this role, practice engaging in friendly conversations. Think of examples from your past experiences where you successfully interacted with customers or worked as part of a team. This will help you demonstrate your ability to connect with others.
✨Be Ready to Discuss Teamwork
Prepare to talk about your experiences working in teams. Urban Outfitters values collaboration, so think of specific instances where you took initiative or helped train peers. Highlight how you contributed to achieving common goals in a retail setting.
✨Familiarise Yourself with the Brand
Research Urban Outfitters and its appeal to the local market. Be prepared to discuss current trends and products that resonate with customers. Showing your knowledge about the brand will demonstrate your genuine interest and fit for the role.
