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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% off, flexible leave, and health support programs.
- Why this job: Join a vibrant team that values creativity and personal growth in a fun environment.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: Embrace a culture of diversity and inclusion while developing your career.
The predicted salary is between 24000 - 36000 £ per year.
Location
This position is located at 14-16 Market Place, Kingston upon Thames, City of London, KT11JP United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company\’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Urban Outfitters Sales Associate - Kingston, London employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Kingston, London
✨Tip Number 1
Familiarise yourself with Urban Outfitters' brand and its unique appeal to the local market. Understanding their VIBE philosophy and how it translates into customer interactions will help you stand out during the interview.
✨Tip Number 2
Engage in conversations with current employees or customers to gain insights into the store's atmosphere and team dynamics. This will not only prepare you for potential questions but also demonstrate your genuine interest in the role.
✨Tip Number 3
Showcase your communication skills by practicing how you would engage with customers. Think of scenarios where you can enhance the shopping experience, as this aligns with the role's focus on delivering a positive customer experience.
✨Tip Number 4
Be prepared to discuss your teamwork experiences. Urban Outfitters values collaboration, so think of examples where you've successfully worked with others to achieve a common goal, which will resonate well with the hiring team.
We think you need these skills to ace Urban Outfitters Sales Associate - Kingston, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work collaboratively, as these are crucial for this role.
Express Your Passion for the Brand: Demonstrate your knowledge of Urban Outfitters and its appeal to the local market in your application. Mention specific products or trends that resonate with you and how you can contribute to the store's VIBE philosophy.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and enthusiasm for the role. Use it to explain why you want to work at Urban Outfitters and how you can enhance the customer experience in the store.
How to prepare for a job interview at URBN
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. This will help you demonstrate your understanding of the company during the interview.
✨Showcase Your Communication Skills
Prepare to discuss how you've effectively communicated in previous roles. Highlight any experiences where you engaged customers or worked collaboratively with a team.
✨Emphasise Teamwork
Be ready to share examples of how you've contributed to a team environment. Urban Outfitters values collaboration, so showcasing your ability to work well with others will be beneficial.
✨Demonstrate Customer Focus
Think of instances where you provided excellent customer service. Be prepared to explain how you can enhance the customer experience and contribute to the store's positive VIBE.
