Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand known for its unique style and vibrant culture.
- Benefits: Enjoy up to 40% off, life leave, private medical insurance, and wellness support.
- Why this job: Join a creative environment that values teamwork and personal development while making an impact.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: This role is perfect for those who love fashion and want to grow in a dynamic team.
The predicted salary is between 13000 - 16000 £ per year.
Location
This position is located at Warehouse 42-56 Seven Dials Earlham St, London, , WC2H9LJ United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company\’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Urban Outfitters Sales Associate - Covent Garden, London employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Covent Garden, London
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique appeal to the local market. Understanding their VIBE philosophy and how it translates into customer interactions will help you stand out during the interview.
✨Tip Number 2
Engage with current employees or visit the store to get a feel for the team dynamics and customer interactions. This will not only give you insights into the company culture but also provide you with talking points during your interview.
✨Tip Number 3
Prepare to demonstrate your communication skills by thinking of examples where you've successfully engaged customers or worked collaboratively in a team. Highlighting these experiences can show that you embody the positive, friendly atmosphere Urban Outfitters values.
✨Tip Number 4
Stay updated on current fashion trends and products offered by Urban Outfitters. Being knowledgeable about their merchandise will not only impress your interviewers but also show your genuine interest in the role and the brand.
We think you need these skills to ace Urban Outfitters Sales Associate - Covent Garden, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Sales Associate at Urban Outfitters.
Showcase Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work collaboratively, as these are crucial for this position.
Express Your Passion for the Brand: Demonstrate your awareness of the Urban Outfitters brand and its appeal to the local market. Mention specific products or trends that resonate with you and explain why you want to be part of their team.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and enthusiasm for the role. Use it to elaborate on your experiences and how they relate to the VIBE philosophy and the store's environment.
How to prepare for a job interview at URBN
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. This will help you demonstrate your understanding of the company during the interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively engaged with customers or worked within a team in previous roles. Be ready to discuss how you can contribute to a positive store environment.
✨Emphasise Teamwork
Highlight your ability to work collaboratively with others. Share experiences where you assisted in training peers or contributed to team goals, as this aligns with the company's focus on teamwork and communication.
✨Demonstrate Job Knowledge
Brush up on your knowledge of retail operations, including till processes and stock management. Being able to discuss these topics confidently will show that you're prepared and understand the role's responsibilities.
