URBN is seeking a Customer Support Agent in Peterborough to deliver high-quality support for existing orders, handling enquiries, concerns and complaints with empathy in a fast-paced environment. You’ll take ownership of customer queries and resolve them efficiently.
You will collaborate with Supply Chain teams to resolve issues, build strong internal relationships and uphold URBN's customer-first values through clear communication and problem-solving.
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Customer Support Specialist – Fashion & Lifestyle in Peterborough employer: URBN
URBN UK Limited is an exceptional employer, offering a vibrant work culture in the heart of London that prioritises community and purpose. With a strong commitment to employee wellbeing, including flexible working hours, a fully equipped gym, and generous discounts across our brands, we foster an environment where personal and professional growth is encouraged. Join us as we expand globally, and take advantage of structured development opportunities while being part of a diverse and inclusive team.
