Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Learning & Development function, designing and delivering training for various teams.
- Company: URBN UK Limited is a vibrant global retailer with a strong community focus and multiple brands.
- Benefits: Enjoy flexible hours, gym access, employee discounts, and a paid day for charity work.
- Why this job: Join a dynamic team that values learning, creativity, and community impact in a supportive environment.
- Qualifications: Strong business partnering skills, experience in blended learning, and a passion for coaching are essential.
- Other info: This role offers opportunities for personal growth and collaboration with international counterparts.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
About Us
URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.
With stores in more than 10 European countries and a strong e-commerce presence, we\’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.
Role Summary
Lead the Learning and Development function to design and deliver behavioural and leadership learning offers for Head Office, Retail and our Peterborough Distribution Centre. Partner with key HR and business stakeholders by consulting, engaging and supporting them on centralised and bespoke development initiatives. Manage a team of 2 L&D Advisors to deliver key L&D Roadmap initiatives.
What You\’ll Be Doing
- Work with the Human Resources Director to develop a Learning & Development strategy for Head Office, Retail & DC teams
- Conduct a training needs analysis with key HR and Brand stakeholders to build strategic programmes across HO, Retail & DC
- Scope, design, pilot and deliver the \’core\’ training offer for the HO, Retail & DC populations using a blended learning approach
- Initiate and implement ad hoc and bespoke projects to further develop brand capabilities and drive the business forward
- Actively oversee the Head Office, Retail & PFC training calendars
- Design new training modules and oversee any amendments to training materials e.g. onboarding, leadership programmes, bitesize behavioural sessions etc.
- Collaborate with North America counterparts to share content and initiatives e.g. intranet content, UKG/LMS content alignment
- Partner with HR to drive learning activity e.g., the mentorship programme, induction & onboarding
- Use L&D budget to make sure all levels of the business are receiving timely and relevant development opportunities
- Build strong, credible working relationships with HR and key stakeholders in the Brands and Shared Services
- Sharing expertise and knowledge of external learning and development trends
What You\’ll Need
- High level business partnering
- Ability to balance strategic thinking with day-to-day operational management
- Commercial understanding of Retail and HO team\’s development needs
- Natural coach with strong active listening skills and ability to identify stakeholder needs
- Experience in delivering a blended learning environment including: virtual training and distance learning methods, classroom/instructor-led training, and on-the-job training/mentoring
- Able to engage all audiences and inspire a culture of learning and constant improvement
- Innovative and creative problem solving approach
- Strong project management skills
- Experience of working with an LMS and learning platforms
- Psychometric certification such as MBTI or Insights would be desirable.
- Coaching qualification would be desirable
The Perks
Work-life balance:
- Flexible start and finish times
- Bring your dog to work
Wellbeing:
- Employees Assistance program to support with mental, physical and financial health
- Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships
- Private Medical Insurance
Employee Discount:
- Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)
Community:
- One paid day to either volunteer or fundraise for a charity of your choice
Travel:
- Cycle to work scheme, season ticket loan
Continued Development:
- We offer structured support within the business alongside continued learning and development
#LI-GH1 #UrbanEU
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
#J-18808-Ljbffr
Learning & Development Manager, London UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Manager, London UK
✨Tip Number 1
Network with professionals in the Learning and Development field, especially those who have experience in retail. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in L&D.
✨Tip Number 2
Familiarise yourself with URBN's brands and their unique cultures. Understanding their values and how they approach learning will help you tailor your discussions during interviews and demonstrate your alignment with their mission.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented blended learning solutions in previous roles. Highlight your project management skills and any innovative approaches you've taken to engage learners.
✨Tip Number 4
Research psychometric tools like MBTI or Insights, as these are desirable qualifications for the role. Being able to speak knowledgeably about these tools can set you apart from other candidates and show your commitment to professional development.
We think you need these skills to ace Learning & Development Manager, London UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the Learning & Development Manager role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in learning and development, project management, and any coaching qualifications. Use bullet points for clarity and focus on achievements that demonstrate your impact.
Write a Tailored Cover Letter: In your cover letter, address specific aspects of the job description. Mention your experience with blended learning environments and your ability to engage diverse audiences. Show enthusiasm for URBN's values and culture.
Highlight Relevant Skills: Emphasise your strategic thinking, commercial understanding of retail, and experience with LMS platforms. Provide examples of how you've successfully managed training initiatives or developed learning strategies in previous roles.
How to prepare for a job interview at URBN
✨Understand the Company Culture
Before your interview, take some time to research URBN UK Limited and its brands. Understanding their values and community-driven approach will help you align your answers with what they are looking for in a candidate.
✨Showcase Your L&D Experience
Be prepared to discuss your previous experience in Learning and Development, particularly in designing and delivering training programmes. Highlight any innovative methods you've used, especially in blended learning environments.
✨Demonstrate Strong Stakeholder Engagement Skills
Since the role involves partnering with HR and business stakeholders, be ready to provide examples of how you've successfully engaged and collaborated with various teams in the past. This will show your ability to build strong working relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage projects. Think of specific scenarios where you've had to balance strategic thinking with operational management, and be ready to share those experiences.
