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For Companies At a Glance
- Tasks: Empower employees through innovative learning programmes and engaging training sessions.
- Company: Join URBN, a vibrant global retailer with a strong community focus.
- Benefits: Flexible hours, employee discounts, wellness support, and a dog-friendly workplace.
- Why this job: Make a real impact on employee growth and foster a culture of continuous learning.
- Qualifications: Experience with Microsoft 365 and a passion for learning and development.
- Other info: Dynamic role with opportunities for personal development and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
About Us
URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.
Role Summary
As a key player in our Learning & Development team, you will empower employees across URBN and our iconic brands, Urban Outfitters, Anthropologie and Free People, to grow, innovate, and thrive. In this role, you will partner with the L&D team to design and deliver a suite of engaging learning programmes and initiatives for both our Head Office and Retail teams. You will take the lead in crafting blended learning solutions that captivate and inspire, helping to build a culture of continuous learning and growth. Collaborating closely with key HR stakeholders and partnering with leaders & managers, you will ensure our development initiatives are not just centralised, but also tailored to meet the unique needs of our teams and the business.
What You Will Be Doing
- Partner with business stakeholders to design, deliver and facilitate innovative learning solutions that engage and inspire our Retail and Head Office teams across all levels of employees.
- Support our digital learning strategy, by curating and adding engaging digital content and tools to our library, using AI supported eLearning authoring tools.
- Facilitate interactive training sessions both in-person and online, promoting fresh thinking and a culture of continuous improvement.
- Refine your knowledge, staying up-to-the-minute with all the latest thinking, you’ll serve as a font of knowledge for tools and approaches that support our people to be at their best.
- Lead on a groupwide Mentoring program, in partnership with our exciting new Mentoring platform to ensure usage and impact for learners and the business.
- Manage and optimise training calendars in collaboration with departments, ensuring timely delivery across the business.
- Oversee updates to key training materials, such as onboarding programmes and leadership development, to meet evolving business needs.
- Collaborate with colleagues on projects, spearheading or being a contributor to various projects that make our people’s experience at URBN even better.
- Deliver impactful new starter onboarding sessions, ensuring they are relevant, exciting, welcoming and set new hires up for success.
- Design engaging communication campaigns that encourage participation in learning initiatives.
- Track, analyse, and report on learning effectiveness, gathering insights from learners and leaders to continuously improve and evolve our offer.
- Serve as the point of contact for anyone at URBN who wants to learn more or get some guidance on their personal development or that of their team, offering clear advice and support.
- Prepare regular learning data insights, to measure the success of learning initiatives and support business decisions.
- Visiting stores to ensure learning initiatives are being utilized and applied.
What You Will Need
- Experience of working with Microsoft 365 tools (Word, Excel, PowerPoint).
- Experience using a Learning Management System (LMS) (desired, not essential).
- Commercial understanding of Retail and Head Office team’s development needs.
- Experience delivering in a blended learning environment including: virtual training and distance learning methods, classroom/instructor-led training.
- Strong project management skills.
- Strong stakeholder management skills.
- Flexible working style with the ability to work under pressure and meet deadlines.
- Psychometric certification such as MBTI or Insights (desired, not essential).
The Perks
- Work-life balance: Flexible start and finish times.
- Bring your dog to work.
- Wellbeing: Employees Assistance program to support with mental, physical and financial health.
- Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym memberships.
- Private Medical Insurance.
- Employee Discount: Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!).
- Community: One paid day to either volunteer or fundraise for a charity of your choice.
- Travel: Cycle to work scheme, season ticket loan.
- Continued Development: We offer structured support within the business alongside continued learning and development.
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Learning & Development Advisor, London UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Advisor, London UK
✨Tip Number 1
Network like a pro! Reach out to current employees at URBN through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role in the Learning & Development team.
✨Tip Number 2
Prepare for your interview by researching URBN's brands and their learning initiatives. Show us that you’re not just interested in the job, but that you genuinely care about our mission and values.
✨Tip Number 3
Practice your facilitation skills! Since the role involves delivering training sessions, consider running a mock session with friends or family. This will help you feel more confident and ready to impress us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the URBN family.
We think you need these skills to ace Learning & Development Advisor, London UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Learning & Development. We want to see how your skills align with our mission at URBN, so don’t hold back on showcasing your relevant achievements!
Show Your Passion: Let your enthusiasm for learning and development shine through! We love candidates who are genuinely excited about empowering others and fostering a culture of continuous improvement. Share your personal experiences that reflect this passion.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at URBN
✨Know Your Audience
Before the interview, take some time to research URBN and its brands. Understand their values, culture, and recent initiatives in Learning & Development. This will help you tailor your responses and show that you're genuinely interested in contributing to their mission.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles where you've successfully designed and delivered learning programmes. Highlight any experience with blended learning environments and how you've engaged stakeholders in the process. Concrete examples will make your skills stand out.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the L&D team’s current projects, challenges they face, or how they measure the success of their initiatives. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
✨Demonstrate Flexibility
Given the dynamic nature of the retail environment, be prepared to discuss how you adapt your training methods to meet evolving business needs. Share examples of how you've managed multiple projects under pressure while still delivering impactful learning experiences.
