At a Glance
- Tasks: Lead a dynamic team to create an inspiring shopping experience at Anthropologie.
- Company: Join Anthropologie, a brand known for its unique and creative retail environment.
- Benefits: Enjoy perks like employee discounts, wellness support, and flexible leave options.
- Why this job: Be part of a vibrant culture that values creativity and teamwork while making a real impact.
- Qualifications: Previous leadership experience in retail and a passion for customer service are essential.
- Other info: Located in the heart of London, this role offers a chance to grow within a diverse company.
The predicted salary is between 30000 - 42000 £ per year.
This position is located at 158 Regent St Soho, London, W1B5SW United Kingdom.
To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team and the customer. To support managers with store service initiatives and operating procedures through motivation and training of the sales team.
What You'll Be Doing
- People: Participate in the training and development of all new and existing associates to meet the Company's service expectation. Build and maintain strong relationships with peers; working collaboratively toward common goals. Participate in staff recruitment and hiring. Uphold Company standards and act as a mentor, teacher, and positive role model to others.
- Leadership and Communication: Lead by example and inspire a shared vision by communicating store and Company goals. Possess strong communication skills in both written and verbal form. Utilise sales reports to track, analyse and communicate key performance results. Work alongside the Department Manager to maximise sales and achieve store and Company goals. Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service. Participate in regular touch-bases with the Management Team to foster a shared store vision.
- Managing the Environment: Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike. Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems. Be a brand ambassador: provide a high level of service and aesthetic representation. Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers.
- Operations: Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives. Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures. Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders. Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock-take. Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer-centric mindset. Assist in upholding company Health & Safety procedures at all times to protect employees and customers against accidents and incidents.
- Merchandising and Commercial Awareness: Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness. Utilise knowledge of customer shopping trends, stock ownership and store business drivers to effectively drive department focuses.
What You'll Need:
- Experience in a leadership or supervisor role, working in a fast-paced and customer-focused retail environment.
- Ability to work with initiative and consistency under tight time constraints.
- Ability to positively impact results in sales.
- Proven record of training individuals or a team of talented people.
- An appreciation and understanding of the Anthropologie culture and its appeal in the market.
The Perks:
- Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Anthropologie Team Leader, London, Regent St employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Team Leader, London, Regent St
✨Tip Number 1
Familiarise yourself with Anthropologie's brand culture and values. Understanding their unique aesthetic and customer experience will help you align your approach during interviews and discussions, showcasing your passion for the brand.
✨Tip Number 2
Highlight your leadership experience in fast-paced retail environments. Be prepared to share specific examples of how you've motivated teams, improved sales, or enhanced customer service, as these are key aspects of the role.
✨Tip Number 3
Network with current or former employees of Anthropologie. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss your understanding of merchandising and commercial awareness. Being able to articulate how you would drive department focuses based on customer trends will demonstrate your strategic thinking and suitability for the role.
We think you need these skills to ace Anthropologie Team Leader, London, Regent St
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the role of Team Leader at Anthropologie.
Showcase Leadership Skills: In your CV and cover letter, emphasise your leadership experience in retail. Provide specific examples of how you've trained and motivated teams, as well as any successful initiatives you've led.
Demonstrate Cultural Fit: Research Anthropologie's culture and values. In your application, express your understanding of their brand and how you embody their mission of creating an 'unimagined store experience'.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also conveys your passion for the brand. Use this opportunity to connect your personal values with those of Anthropologie.
How to prepare for a job interview at URBN
✨Show Your Leadership Skills
As a potential Team Leader, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've motivated and trained teams in the past, and be ready to discuss your approach to building strong relationships with peers.
✨Understand the Brand Culture
Familiarise yourself with Anthropologie's unique culture and values. Be prepared to discuss how you can embody and promote this culture within the store, ensuring that both customers and staff feel inspired and engaged.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Consider how you would convey store goals and motivate your team during the interview.
✨Demonstrate Commercial Awareness
Showcase your understanding of retail trends and customer behaviours. Be ready to discuss how you would use sales reports and customer insights to drive performance and enhance the shopping experience at Anthropologie.