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For Companies At a Glance
- Tasks: Engage customers with genuine conversations and create a welcoming shopping experience.
- Company: Join Anthropologie, a brand known for its unique style and inclusive culture.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Be part of a team that values creativity and customer connection.
- Qualifications: Retail experience is a plus, but passion for the brand matters more.
- Other info: Great opportunities for personal growth and development in a vibrant environment.
The predicted salary is between 20000 - 28000 £ per year.
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
Benefits
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Anthropologie Seasonal Sales Associate - Leeds, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Seasonal Sales Associate - Leeds, UK
✨Tip Number 1
Get to know the Anthropologie brand inside out! Familiarise yourself with their products, values, and what makes them unique. This will help you connect with customers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Engage in conversations with friends or family about fashion trends and customer service. The more comfortable you are chatting, the better you'll connect with customers on the sales floor.
✨Tip Number 3
Show off your teamwork skills! Think of examples from past experiences where you've collaborated with others. Being a team player is key at Anthropologie, so be ready to share how you can contribute to a positive store environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Anthropologie team. Let's get you that interview!
We think you need these skills to ace Anthropologie Seasonal Sales Associate - Leeds, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and how you connect with customers.
Tailor Your Application: Make sure to customise your application for the Anthropologie vibe. Highlight any experience that aligns with our mission of creating an unimagined experience and how you can contribute to that.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at URBN
✨Know the Brand Inside Out
Before your interview, dive deep into Anthropologie's brand values and mission. Understand what makes them unique and how they connect with their customers. This knowledge will help you demonstrate your passion for the brand and show that you're a great fit for their team.
✨Showcase Your Customer Connection Skills
Prepare examples of how you've engaged with customers in previous roles. Think about times when you initiated conversations or provided personalised service. Being able to share these experiences will highlight your ability to create genuine connections, which is key for this role.
✨Emphasise Teamwork and Communication
Anthropologie values teamwork, so be ready to discuss how you've collaborated with colleagues in the past. Share specific instances where you supported your team or contributed to a positive work environment. This will show that you can thrive in a collaborative setting.
✨Be Ready to Discuss Trends and Product Knowledge
Brush up on current fashion trends and be prepared to talk about how they relate to Anthropologie's offerings. Showing that you have an understanding of the latest styles and can share product knowledge will impress your interviewers and demonstrate your enthusiasm for the role.
