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For Companies At a Glance
- Tasks: Create unforgettable customer experiences and connect with shoppers in a vibrant retail environment.
- Company: Join Anthropologie, a brand known for its unique style and inclusive culture.
- Benefits: Enjoy up to 40% off, wellness support, and a day off for life's big moments.
- Why this job: Be part of a team that values creativity and personal connection with customers.
- Qualifications: Retail experience is a plus, but passion for the brand and strong communication skills matter most.
- Other info: Great opportunities for growth and development in a supportive team atmosphere.
The predicted salary is between 20000 - 28000 £ per year.
Location
This position is located at Princes Square 40-44, Glasgow, , G13JN United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
Work Life Balance
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Anthropologie Sales Associate (Seasonal FTC) - Glasgow, Scotland employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate (Seasonal FTC) - Glasgow, Scotland
✨Tip Number 1
Get to know the Anthropologie brand inside out! Familiarise yourself with their products, values, and what makes them unique. This will help you connect with customers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Engage in conversations with friends or family about fashion trends or customer service experiences. The more comfortable you are chatting, the better you'll connect with customers on the sales floor.
✨Tip Number 3
Show off your teamwork skills! Think of examples where you've worked well with others, whether in a job or a group project. Being a team player is key at Anthropologie, so be ready to share those stories during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Anthropologie team. Don’t miss out on this opportunity!
We think you need these skills to ace Anthropologie Sales Associate (Seasonal FTC) - Glasgow, Scotland
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and how you connect with customers.
Tailor Your Application: Make sure to customise your application for the Anthropologie vibe. Highlight any experience that aligns with our mission of creating an unimagined experience and how you can contribute to that in your role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at URBN
✨Know the Brand Inside Out
Before your interview, dive deep into Anthropologie's brand values and mission. Understand what makes them unique and how they create that 'unimagined experience' for customers. This knowledge will help you connect your answers to their ethos during the interview.
✨Showcase Your Customer Connection Skills
Prepare examples of how you've engaged with customers in a personalised way. Think about times when you made someone feel valued or went the extra mile to enhance their shopping experience. This will demonstrate your ability to fit into their customer-centric culture.
✨Emphasise Teamwork and Communication
Anthropologie values teamwork, so be ready to discuss how you've collaborated with colleagues in the past. Share specific instances where you supported your team or contributed to a positive work environment. This shows you're not just a lone wolf but a team player.
✨Be Ready to Discuss Trends and Merchandising
Brush up on current retail trends and how they relate to Anthropologie's product offerings. Be prepared to talk about how you would maintain visual standards and contribute to merchandising efforts. This shows you're proactive and understand the business side of retail.
