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For Companies At a Glance
- Tasks: Engage customers with genuine conversations and provide personalised shopping experiences.
- Company: Join Anthropologie, a vibrant brand known for its unique style and inclusive culture.
- Benefits: Enjoy up to 40% off, flexible leave, and support for your wellbeing.
- Why this job: Be part of a festive team and make a real impact during the holiday season.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
- Other info: Great opportunities for personal growth and development in a supportive environment.
The predicted salary is between 12000 - 18000 £ per year.
Location
This position is located at 39-41 George St, Edinburgh, EH22HN United Kingdom.
Role Summary
Christmas fixed term contract – must be available to work over peak Christmas period, Black Friday etc.
What You’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Anthropologie Sales Associate (Seasonal FTC) - Edinburgh, Scotland employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate (Seasonal FTC) - Edinburgh, Scotland
✨Tip Number 1
Get to know the brand! Before your interview, dive into Anthropologie's vibe and values. This way, you can show off your knowledge and passion for the brand, making you stand out as a candidate who truly gets it.
✨Tip Number 2
Practice your people skills! Since this role is all about customer connection, think of some engaging conversation starters or questions you could use to make customers feel valued. Role-play with a friend if you can!
✨Tip Number 3
Show your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your ability to support and uplift your colleagues will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Anthropologie Sales Associate (Seasonal FTC) - Edinburgh, Scotland
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining Anthropologie.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for in a Sales Associate. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what’s important – your skills and experiences that relate to the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at URBN
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into the Anthropologie brand. Understand its values, product offerings, and what makes it unique in the retail space. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Connection Skills
Since this role is all about customer experience, prepare examples from your past where you've successfully engaged with customers. Think about how you made them feel valued and heard. This will demonstrate your ability to create genuine connections, which is key for a Sales Associate.
✨Be Ready for Teamwork Questions
Anthropologie values teamwork, so expect questions about how you work with others. Prepare to share instances where you've collaborated effectively or supported your peers. Highlighting your ability to build relationships and contribute to a positive team environment will set you apart.
✨Familiarise Yourself with Omni-Channel Service
Understanding how to provide a seamless customer experience across different channels is crucial. Brush up on how technology can enhance customer interactions, like using devices to check stock or place orders. Showing that you're tech-savvy will impress the interviewers and align with their omni-channel service approach.
