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For Companies At a Glance
- Tasks: Engage customers, drive sales, and maintain store standards while working in a vibrant team.
- Company: Join Anthropologie, a brand known for its unique shopping experience and commitment to creativity.
- Benefits: Enjoy flexible work-life balance, employee discounts, and wellness support including private medical insurance.
- Why this job: Be part of a fun, inclusive culture that values your input and fosters personal growth.
- Qualifications: Retail experience is a plus, but strong communication skills and a passion for the brand are essential.
- Other info: Located in Richmond, this role offers opportunities for learning and development within a supportive environment.
The predicted salary is between 20000 - 30000 £ per year.
Location
This position is located at 70-72 George St, Richmond Upon Thames, , TW91HE United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-AA1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Anthropologie Sales Associate - Richmond, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Richmond, UK
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique appeal. Visit the store, explore their products, and understand their customer base to engage in genuine conversations during your interview.
✨Tip Number 2
Showcase your communication skills by practicing how to initiate conversations with customers. Think of ways to make customers feel valued and welcome, as this aligns with the company's mission.
✨Tip Number 3
Demonstrate your teamwork abilities by sharing examples of how you've collaborated with others in previous roles. Highlight any experiences where you supported peers or contributed to a positive team environment.
✨Tip Number 4
Prepare to discuss your understanding of visual merchandising and how it impacts customer experience. Be ready to share ideas on how you would maintain the store's visual standards and contribute to its overall appeal.
We think you need these skills to ace Anthropologie Sales Associate - Richmond, UK
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research Anthropologie and its unique brand identity. Familiarise yourself with their products, values, and customer experience approach. This knowledge will help you tailor your application and demonstrate your genuine interest.
Tailor Your CV: Make sure your CV highlights any relevant retail experience, even if it's not extensive. Emphasise your communication skills and any previous roles where you've engaged with customers or worked in a team environment. Customising your CV for this specific role can make a big difference.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the Anthropologie brand and your understanding of the role. Mention how your skills align with their mission to create an unimagined experience for customers. Be sure to include examples of how you've contributed to a positive team environment in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are essential qualities for a Sales Associate at Anthropologie.
How to prepare for a job interview at URBN
✨Know the Brand
Familiarise yourself with Anthropologie's mission and values. Understand their unique selling points and how they connect with customers. This will help you demonstrate your passion for the brand during the interview.
✨Showcase Your Communication Skills
Prepare to discuss how you've engaged with customers in previous roles. Think of examples where you initiated conversations or provided personalised service, as this aligns with the customer connection aspect of the role.
✨Emphasise Teamwork
Be ready to share experiences that highlight your ability to work well in a team. Discuss how you've supported colleagues or contributed to a positive work environment, as teamwork is crucial for this position.
✨Demonstrate Business Acumen
Understand the basics of retail operations and how your role can impact sales and customer experience. Be prepared to discuss how you can contribute to meeting the store's KPIs and maintaining visual standards.
