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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards.
- Company: Join Anthropologie, a brand known for its unique shopping experience.
- Benefits: Enjoy up to 40% discount, life leave, and wellness support.
- Why this job: Be part of a vibrant team that values creativity and customer connection.
- Qualifications: Retail experience is a plus, but passion for the brand matters more.
- Other info: Flexible hours and opportunities for personal growth await you!
The predicted salary is between 20000 - 28000 £ per year.
Location
This position is located at 149 High Street, Guildford, , GU13AD United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Anthropologie Sales Associate - Guildford, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Guildford, UK
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store in Guildford to get a feel for the atmosphere, product range, and customer interactions. This will help you engage in genuine conversations during your interview.
✨Tip Number 2
Showcase your communication skills by practicing how to initiate conversations with customers. Role-play scenarios with friends or family where you can demonstrate how to make customers feel valued and heard, which is crucial for this role.
✨Tip Number 3
Understand the importance of teamwork in a retail environment. Think of examples from your past experiences where you collaborated effectively with others, as this will be key in demonstrating your ability to contribute positively to the team.
✨Tip Number 4
Stay updated on current trends and merchandising standards relevant to Anthropologie. Being knowledgeable about what’s in style will not only impress during your interview but also show your commitment to providing excellent customer service.
We think you need these skills to ace Anthropologie Sales Associate - Guildford, UK
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research Anthropologie and its brand values. Familiarise yourself with their products, customer experience philosophy, and how they engage with their local market.
Tailor Your CV: Make sure your CV highlights any relevant retail experience, even if it's minimal. Emphasise your communication skills and any previous roles where you provided excellent customer service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your understanding of the Anthropologie mission. Share specific examples of how you can contribute to creating an unimagined customer experience and how you align with their values.
Show Enthusiasm: In your application, express your passion for the Anthropologie brand and your eagerness to be part of their team. Highlight your willingness to learn and grow within the company.
How to prepare for a job interview at URBN
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Anthropologie's brand values, products, and target audience. This will help you connect with the company's mission and demonstrate your enthusiasm for the role.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication is key. Prepare to discuss how you've engaged with customers in the past, and think of examples where you've made someone feel valued and heard. This will highlight your ability to create genuine connections.
✨Demonstrate Team Spirit
Anthropologie values teamwork, so be ready to share experiences where you've collaborated with others. Talk about how you’ve supported your colleagues and contributed to a positive work environment, as this will show you're a team player.
✨Be Ready to Discuss Trends
Stay updated on current fashion trends and be prepared to discuss how they relate to Anthropologie's offerings. Showing that you have an eye for style and can inspire customers with product suggestions will set you apart from other candidates.
