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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards while creating a welcoming atmosphere.
- Company: Join Anthropologie, a brand known for its unique shopping experience and commitment to creativity.
- Benefits: Enjoy flexible work-life balance, employee discounts, and wellness support including private medical insurance.
- Why this job: Be part of a vibrant team that values creativity, customer connection, and personal growth.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: Participate in fun store initiatives and enjoy a supportive, inclusive workplace culture.
The predicted salary is between 18000 - 24000 £ per year.
Location
This position is located at 31-33 Market Hill, Cambridge, , CB23NU United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Anthropologie Sales Associate - Cambridge, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Cambridge, UK
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their products, and understand their customer experience philosophy. This knowledge will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Demonstrate your communication skills by practicing how to initiate genuine conversations. Think of ways to connect with customers on a personal level, as this is crucial for the role. Role-playing with a friend can help you refine your approach.
✨Tip Number 3
Showcase your teamwork abilities by preparing examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to support peers and contribute to a positive team environment will resonate well with the hiring managers.
✨Tip Number 4
Stay updated on current retail trends and be ready to discuss them. Understanding what’s popular in the market and how it relates to Anthropologie's offerings will demonstrate your passion for the brand and your commitment to providing excellent customer service.
We think you need these skills to ace Anthropologie Sales Associate - Cambridge, UK
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position at Anthropologie. Tailor your application to highlight how your experiences align with these requirements.
Showcase Customer Experience Skills: Emphasise any previous experience in customer service or retail, even if it's not mandatory. Use specific examples to demonstrate your ability to connect with customers and create a welcoming environment.
Highlight Teamwork and Communication: Anthropologie values teamwork and communication. Include examples of how you've successfully collaborated with others in past roles, and how you can contribute positively to team morale.
Personalise Your Application: Make your application stand out by personalising it. Mention your awareness of the Anthropologie brand and its appeal to the local market, and express your enthusiasm for contributing to their mission of creating an unimagined experience.
How to prepare for a job interview at URBN
✨Know the Brand Inside Out
Before your interview, make sure you research Anthropologie thoroughly. Understand their mission, values, and the unique shopping experience they offer. This will help you demonstrate your genuine interest in the brand and how you can contribute to its success.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication is key. Prepare examples of how you've engaged with customers in previous roles or how you would initiate conversations to create a welcoming atmosphere. Highlight your ability to listen and respond to customer needs.
✨Emphasise Teamwork
Anthropologie values teamwork, so be ready to discuss your experiences working collaboratively. Share specific instances where you supported colleagues or contributed to a positive team environment, as this will show that you can thrive in a team-oriented setting.
✨Demonstrate Your Passion for Retail
Even if you don't have extensive retail experience, express your enthusiasm for the industry. Talk about what excites you about working in retail, particularly at Anthropologie, and how you can connect with customers to enhance their shopping experience.
