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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards in a vibrant retail environment.
- Company: Join Anthropologie, a brand known for its unique shopping experience and stylish offerings.
- Benefits: Enjoy perks like employee discounts, life leave, and wellness support.
- Why this job: Be part of a creative team that values individuality and customer connection.
- Qualifications: Previous retail experience is a plus, but passion for the brand is key!
- Other info: Flexible hours perfect for students and opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Location
This position is located at 18-28 Old Spitafields Market Brushfields St, London, , E16AN United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-AA1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Anthropologie Sales Associate - Brushfields, London employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Brushfields, London
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their products, and understand their customer experience philosophy. This knowledge will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about fashion and lifestyle trends. Being able to articulate your thoughts clearly and confidently will be crucial when connecting with customers and sharing product suggestions.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteering. Highlighting your collaborative spirit and willingness to support others will resonate well with the hiring team, as teamwork is a key aspect of the role.
✨Tip Number 4
Stay updated on current fashion trends and how they relate to the Anthropologie brand. Being knowledgeable about what’s in vogue will not only impress your potential employers but also enable you to provide valuable insights to customers, enhancing their shopping experience.
We think you need these skills to ace Anthropologie Sales Associate - Brushfields, London
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Anthropologie's brand values and aesthetic. Familiarise yourself with their product offerings and customer experience approach to tailor your application accordingly.
Highlight Relevant Experience: Even if you don't have direct retail experience, emphasise any customer service roles or experiences where you've engaged with people. Showcase your communication skills and ability to create a welcoming environment.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the Anthropologie brand and your understanding of its mission. Mention specific aspects of the job description that resonate with you and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are key in a retail environment.
How to prepare for a job interview at URBN
✨Know the Brand Inside Out
Before your interview, make sure you research Anthropologie thoroughly. Understand their mission, values, and the unique shopping experience they offer. This will help you demonstrate your genuine interest in the brand and how you can contribute to its success.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication is key. Prepare examples of how you've engaged with customers in the past, highlighting your ability to create personalised experiences. Practice active listening and be ready to discuss how you would connect with customers at Anthropologie.
✨Emphasise Teamwork
Anthropologie values teamwork, so be prepared to discuss your experiences working collaboratively. Share specific instances where you supported your colleagues or contributed to a positive team environment. This will show that you can thrive in a team-oriented setting.
✨Demonstrate Your Passion for Retail
Even if you don't have extensive retail experience, express your enthusiasm for the industry. Talk about what excites you about working in retail and how you stay updated on trends. This passion can set you apart from other candidates.
