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For Companies At a Glance
- Tasks: Engage customers with genuine conversations and create a welcoming shopping experience.
- Company: Join Anthropologie, a brand known for its unique style and vibrant culture.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Be part of a team that values creativity and customer connection.
- Qualifications: Retail experience is a plus, but passion for the brand is key.
- Other info: Great opportunities for personal growth and development in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Location
This position is located at 18-28 Old Spitafields Market Brushfields St, London, , E16AN United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-AA1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Anthropologie Sales Associate - Brushfields, London employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Brushfields, London
✨Tip Number 1
Get to know the Anthropologie brand inside out! Familiarise yourself with their products, values, and what makes them unique. This will help you connect with customers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Engage in conversations with friends or family about fashion trends or customer service experiences. The more comfortable you are chatting, the better you'll connect with customers on the sales floor.
✨Tip Number 3
Show off your teamwork skills! Think of examples from past experiences where you've worked well with others. Being a team player is key at Anthropologie, so be ready to share how you can contribute to a positive store environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to provide that frictionless customer experience they’re after!
We think you need these skills to ace Anthropologie Sales Associate - Brushfields, London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and how you connect with customers.
Tailor Your Application: Make sure to customise your application for the Anthropologie Sales Associate role. Highlight any relevant experience or skills that align with our mission to create an unimagined experience for customers.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at URBN
✨Know the Brand Inside Out
Before your interview, dive deep into the Anthropologie brand. Understand its mission, values, and what makes it unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Connection Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Think about how you made them feel valued and heard. This is crucial for a Sales Associate role, so be ready to share those stories!
✨Demonstrate Team Spirit
Anthropologie values teamwork, so come prepared to discuss how you've collaborated with others in previous roles. Highlight any instances where you supported your peers or contributed to a positive work environment.
✨Be Ready to Discuss Trends
Stay updated on current retail trends and be prepared to discuss how they relate to Anthropologie's offerings. Showing that you have an eye for style and an understanding of the market can set you apart from other candidates.
