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For Companies At a Glance
- Tasks: Engage customers with genuine conversations and create a welcoming shopping experience.
- Company: Join Anthropologie, a brand known for its unique style and vibrant culture.
- Benefits: Enjoy employee discounts, wellness support, and a work-life balance with 'Life Leave'.
- Why this job: Be part of a creative team that values your input and fosters personal growth.
- Qualifications: Strong communication skills; retail experience is a plus but not required.
- Other info: Opportunities for continued learning and development in a supportive environment.
The predicted salary is between 18000 - 24000 £ per year.
Location
This position is located at Ground Floor Erskine House 20 – 32 Chichester Street, Belfast, BT14GF United Kingdom.
Overview
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts
- Up to 40% employee discount at all URBN Brands
Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Anthropologie Sales Associate - Belfast, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Belfast, UK
✨Tip Number 1
Get to know the Anthropologie brand inside out! Familiarise yourself with their products, values, and what makes them unique. This will help you connect with customers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Engage in conversations with friends or family about fashion trends and customer service. The more comfortable you are chatting, the better you'll connect with customers on the sales floor.
✨Tip Number 3
Show off your teamwork skills! Think of examples from past experiences where you've worked well with others. Being a team player is key at Anthropologie, so be ready to share how you can contribute to a positive store environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Anthropologie team. Let's get you that interview!
We think you need these skills to ace Anthropologie Sales Associate - Belfast, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and how you connect with customers.
Tailor Your Application: Make sure to customise your application for the Anthropologie vibe. Highlight any experience that aligns with our mission of creating an unimagined experience and how you can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at URBN
✨Know the Brand Inside Out
Before your interview, dive deep into the Anthropologie brand. Understand its mission, values, and what makes it unique in the retail space. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Connection Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Think about how you made them feel valued and heard. This is crucial for a Sales Associate role, so be ready to discuss how you can create a personalised shopping experience.
✨Demonstrate Team Spirit
Anthropologie values teamwork, so come prepared to talk about how you've collaborated with others in previous roles. Share specific instances where you supported your colleagues or contributed to a positive team environment. This will highlight your ability to fit into their culture.
✨Be Ready to Discuss Visual Merchandising
Since maintaining visual standards is key, think about your understanding of merchandising and how it impacts customer experience. Be prepared to discuss any relevant experience or ideas you have about creating appealing displays that align with the Anthropologie aesthetic.
