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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% discount, life leave, and private medical insurance.
- Why this job: Join a vibrant team that values creativity and personal development in a fun environment.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: Embrace a culture of diversity and inclusion at Urban Outfitters.
The predicted salary is between 18000 - 24000 £ per year.
Location: This position is located at 139-153 Grainger St Eldon Square, Newcastle upon Tyne, NE15AE United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You’ll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate - Newcastle, UK employer: URBN Urban Outfitters, Inc.
Contact Detail:
URBN Urban Outfitters, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Newcastle, UK
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique appeal to the local market. Understanding their VIBE philosophy and how it translates into customer interactions will help you stand out during the interview.
✨Tip Number 2
Engage in conversations with current or former employees to gain insights into the store culture and expectations. This knowledge can help you tailor your approach and demonstrate your enthusiasm for being part of the team.
✨Tip Number 3
Prepare to showcase your communication skills by practicing how you would engage customers in a friendly and positive manner. Role-playing different scenarios can help you feel more confident when discussing your approach during the interview.
✨Tip Number 4
Be ready to discuss your teamwork experience and how you've contributed to a collaborative environment in previous roles. Highlighting specific examples will show that you can effectively support your peers and enhance the overall store vibe.
We think you need these skills to ace Urban Outfitters Sales Associate - Newcastle, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Associate position at Urban Outfitters. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work collaboratively, as these are crucial for this role.
Express Your Passion for the Brand: Demonstrate your knowledge of Urban Outfitters and its appeal to the local market in your application. Mention specific products or trends that resonate with you and how you can contribute to the store's VIBE philosophy.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and enthusiasm for the role. Use it to explain why you want to work at Urban Outfitters and how you can enhance the customer experience in the store.
How to prepare for a job interview at URBN Urban Outfitters, Inc.
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. This will help you demonstrate your understanding of the company during the interview.
✨Showcase Your Communication Skills
Prepare to discuss how you've effectively communicated in previous roles. Highlight any experiences where you engaged customers or worked collaboratively with a team.
✨Emphasise Teamwork
Be ready to share examples of how you've contributed to a team environment. Urban Outfitters values collaboration, so showcasing your ability to work well with others will be beneficial.
✨Demonstrate Customer Focus
Think of instances where you provided excellent customer service. Be prepared to explain how you can enhance the shopping experience and uphold the company's VIBE philosophy.
