Operations Teams Assistant
Operations Teams Assistant

Operations Teams Assistant

Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
urbanest

At a Glance

  • Tasks: Support operations and admin teams with meetings, documentation, and office management.
  • Company: Join a thriving company in Covent Garden, London, focused on enhancing student living.
  • Benefits: Enjoy 28 days leave, health support, gym discounts, and professional development opportunities.
  • Why this job: Be part of a dynamic team making a real impact in student communities.
  • Qualifications: Strong organisational skills and experience in administrative support are essential.
  • Other info: Exciting career growth in a vibrant work culture with regular team events.

The predicted salary is between 30000 - 42000 ÂŁ per year.

Location: Covent Garden, London

Salary starting: Competitive salary

Hours: 37.5 hours per week. Monday to Friday 09:00 - 17:30.

This role will require you to commute to our properties across London, Zone 1 and Zone 2.

Role purpose

The purpose of this position is to provide exceptional support to the Operations Executive team, Sales and Marketing team and to support the Head Office EA/Office Manager and Admin Team Assistant. We are seeking a dynamic individual to make a success of this pivotal role and to work collaboratively across the business. The role will include time around our property portfolio and at Head office. This position requires a proactive approach to ensure the smooth functioning of operations, including organizing and attending meetings for different business teams; taking minutes and following up on actions and helping to support Head office with general administrative responsibilities and the effective management of the meeting rooms, reception area and the kitchen/dining space. This role will be reporting to the Operations Director and EA/Office Manager.

Responsibilities

  • Operational Support
  • Provide high-level secretarial support for key meetings, including minute taking, action tracking and distributing documentation.
  • Manage complex diaries for the Operational senior team.
  • Coordinate internal and external meetings to ensure the smooth running of meetings and undertake full responsibility for all other arrangements; technology set up and refreshments.
  • Ensure purchase orders, invoices and expenses requiring authorisation by the team are submitted for payment in a timely manner.
  • Support procurement processes, contract renewals and vendor onboarding.
  • Ad-hoc projects to support Operational Teams.
  • Head Office Support
    • Checking and managing stationary supplies, ensuring availability for all departments.
    • Maintaining the cleanliness and organisation of the office kitchen and meeting room kitchen, including emptying the dishwasher and restocking supplies, coffee machine etc as needed.
    • Meet and greet visitors; liaising with the Building Manager and ensuring meeting rooms are prepared and ready for hosting by organising water and refreshments.
    • Assist with corporate events where needed.

    Skills & Experience We’re Looking For

    • Experience providing administrative or PA support to senior leaders or multiple teams.
    • Strong organisational skills with the ability to manage competing priorities.
    • Confident user of Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint).
    • Clear, professional communication skills and the ability to build strong relationships.
    • Proactive mindset with a “solution-first” approach and exceptional attention to detail.

    Benefits

    • 28 days annual leave
    • Travel & Cycle to Work Loans – Helping you get to work in a way that works for you
    • Enhanced Maternity & Paternity Leave – Supporting you through life’s most important milestone
    • Health & Wellbeing Support – Comprehensive financial, mental, and physical health resources
    • Recruitment Bounty – Know someone great? Get rewarded when they join
    • Generous Company Pension Contributions – Supporting your future, today
    • Free Eyecare Vouchers – Taking care of your vision
    • Life Assurance Policy – Peace of mind for you and your loved ones
    • Team Events & Staff Parties – Because we believe in celebrating together
    • Long Service Awards – Recognising your dedication and loyalty
    • Employee Assistance Programme – Free, confidential support when you need it
    • Training & Development Programme – Helping you grow your skills and career
    • Perkbox Discounts – Everyday savings on the things you love
    • Half-Price Gym Membership – Stay active with The Gym Group

    This is a wonderful opportunity to join an ambitious, thriving and professional company, located in the heart of London. We started in 2009 and are now a 210+ strong team working every day to embody our values: Integrity, Development, Energy, Achievement and Support. Our head office is in Covent Garden, and we operate a 24/7 business out of nine communities across the city, with nearly 5,000 total beds. We opened urbanest Battersea in September 2024, and look forward to opening our 10th and largest community, urbanest Canary Wharf in 2026. With 1,672 beds, urbanest Canary Wharf will further enhance our sector leading status when it comes to sustainable developments.

    At urbanest we are proud of our incredible work culture, and we all come together at different events throughout the year to celebrate our achievements. We are also pleased to offer numerous staff benefits, including discounted gym membership, travel to work/cycle to work loan, a generous company pension contribution, access to Wellbeing app Headspace, and more. Join us at urbanest and help us achieve our Vision of “a living and working experience better than yesterday; even better tomorrow.” If you’re ready to make an impact and be part of a dynamic, growing team, we would love to hear from you. Apply now!

    Operations Teams Assistant employer: urbanest

    Urbanest is an exceptional employer located in the vibrant Covent Garden area of London, offering a dynamic work environment that fosters collaboration and professional growth. With a strong emphasis on employee wellbeing, we provide generous benefits such as enhanced maternity and paternity leave, comprehensive health support, and a robust training and development programme to help you thrive in your career. Join our ambitious team and enjoy a culture that celebrates achievements through team events and recognises dedication with long service awards.
    urbanest

    Contact Detail:

    urbanest Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Operations Teams Assistant

    ✨Tip Number 1

    Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.

    ✨Tip Number 2

    Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.

    ✨Tip Number 3

    Be ready to showcase your skills! Think of specific examples from your past experiences that highlight your organisational skills and proactive mindset. This is your chance to demonstrate how you can add value to their operations team.

    ✨Tip Number 4

    Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

    We think you need these skills to ace Operations Teams Assistant

    Administrative Support
    Diary Management
    Minute Taking
    Organisational Skills
    Microsoft 365
    Communication Skills
    Proactive Mindset
    Attention to Detail
    Event Coordination
    Vendor Onboarding
    Action Tracking
    Relationship Building
    Problem-Solving Skills

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Teams Assistant role. Highlight your relevant experience in providing administrative support and managing multiple priorities, as this will show us you’re the right fit for our dynamic team.

    Show Off Your Skills: Don’t forget to mention your proficiency with Microsoft 365 tools like Outlook and Excel. We love a proactive mindset, so share examples of how you've tackled challenges in previous roles to demonstrate your solution-first approach.

    Be Professional Yet Personable: When writing your application, keep it professional but let your personality shine through. We value clear communication and strong relationships, so a friendly tone can help us see how you’d fit into our vibrant culture.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. We can’t wait to hear from you!

    How to prepare for a job interview at urbanest

    ✨Know Your Role Inside Out

    Before the interview, make sure you thoroughly understand the Operations Teams Assistant role. Familiarise yourself with the responsibilities listed in the job description, such as managing diaries and taking minutes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

    ✨Show Off Your Organisational Skills

    Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed competing priorities or coordinated meetings. Be ready to discuss how you keep things running smoothly, whether it's through tech tools or your own methods.

    ✨Practice Professional Communication

    Clear communication is key for this position. During the interview, practice articulating your thoughts clearly and professionally. You might even want to rehearse common interview questions with a friend to ensure you come across as confident and articulate.

    ✨Emphasise Your Proactive Mindset

    The company is looking for someone with a proactive approach. Think of instances where you've taken initiative in previous roles, whether it was solving a problem before it escalated or suggesting improvements. Highlighting this mindset will show that you're a great fit for their dynamic team.

    Operations Teams Assistant
    urbanest

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    >