At a Glance
- Tasks: Support residents with tenancy arrangements and ensure a smooth move-in experience.
- Company: Join urbanbubble, a vibrant company dedicated to creating welcoming communities.
- Benefits: Enjoy a birthday day off, enhanced leave, and a supportive work environment.
- Other info: Be part of a caring company that values your health and personal growth.
- Why this job: Make a real impact in people's lives while working in a fun, energetic team.
- Qualifications: Property management experience and a passion for customer service.
The predicted salary is between 20790 - 25410 £ per year.
Hey there! Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Resident Services Assistant!
As a Resident Services Assistant, you’ll be right at the heart of our community, ensuring our residents have an amazing experience from the moment they first contact us. You’ll be involved in everything from tenancy arrangements to making sure each day runs smoothly.
Here’s what you’ll be doing:
- Arranging Tenancies: You’ll handle all the behind-the-scenes work, from completing residency checks to coordinating payments, drafting agreements, and putting together welcome packs. You’ll be the first face our new residents meet, setting the stage for a warm and smooth move-in experience.
- Lease Renewals: You’ll keep things running smoothly by managing tenancy renewals and extensions. You’ll be the go-to person for residents when it’s time to chat about renewing their lease or negotiating rent increases.
- Leads Management: You’ll help guide prospective residents through the application process, manage leads, conduct viewings (either in person or virtually), and close deals to meet our lettings targets. Your approachable and friendly attitude will have them excited to join our community.
- And So Much More: From supporting resident events to keeping things organised with emails and move-in inductions, you’ll ensure everything is running like clockwork.
What we’re looking for:
- A Property Mark Level 6 qualification (or equivalent)
- A proactive, positive, and resilient attitude
- A passion for customer service and solving problems
- Experience in property management or lettings
- Proficiency in Microsoft Office (Word, Excel, Outlook) and other property management systems (don’t worry, we’ll train you on anything new!)
- A can-do attitude and a love for working with a team that’s both fun and driven
And here’s what we offer:
- Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need
- Company pension scheme & medical cover for your long-term health & to help plan for the future
- Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
- Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
- Enhanced sick pay & family leave to take care of yourself & your loved ones
- Life events for those big milestones like your child's 1st day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
- Cycle to work scheme to help you get to work in a healthier, greener way
- Study support to help you grow & reach your goals
- Long service awards to celebrate every milestone with us
- Employee assistance & counselling for those times when you need a little bit of extra support
If you’re excited about making a real impact and being part of something special, we can’t wait to hear from you!
Resident Services Assistant – 12-Month Fixed-Term Contract in Manchester employer: Urbanbubble
Folk Co-Living is an exceptional employer that prioritises community building and hospitality, offering a vibrant work culture where creativity thrives. As the Portfolio Community & Events Manager, you will have the opportunity to curate unique events that enhance resident experiences across multiple sites in London, while also benefiting from professional growth opportunities and a supportive team environment. With a focus on collaboration and engagement, you'll play a pivotal role in fostering a welcoming atmosphere that makes every resident feel at home.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Services Assistant – 12-Month Fixed-Term Contract in Manchester
✨Get Involved with Local Real Estate Events
In the real estate game, networking is key! Attend local property expos, open houses or even community planning meetings. This is where you can meet industry professionals and get your name out there, plus you might hear about temporary roles before they're even advertised!
✨Check Out Property Management Companies
Temporary roles in real estate often pop up with property management companies, especially during busy seasons. Reach out directly to firms in your area to ask about short-term opportunities. Sometimes, a friendly face can get you in quicker than an application!
✨Leverage Social Media for Instant Opportunities
Get active on platforms like Instagram and Facebook, where real estate agents often post about temporary roles. Join local groups or follow real estate pages for the latest job posts and networking chances. You’ll be surprised how many gems you can find just by scrolling!
✨Apply Through Urbanbubble for a Kickstart!
Don’t forget to check out our site for temporary roles at Urbanbubble. We regularly list positions that you might miss elsewhere. It’s a great way to get started in the industry – who knows where it could lead you?
We think you need these skills to ace Resident Services Assistant – 12-Month Fixed-Term Contract in Manchester
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying to Urbanbubble for a temporary role in real estate, make sure you highlight any relevant experience you’ve got. Whether it's internships, part-time roles, or even coursework related to property management or market analysis, we want to see how you've engaged with the industry. Specifics about your tasks and achievements can really make your application stand out.
Highlight Your Local Market Knowledge:For a position in real estate, it’s crucial to demonstrate your understanding of the local market. This could mean referencing any studies or projects you've done about property trends in the area or any relevant certifications. Let us know why you care about the local landscape, as this shows that you've got a genuine interest in the role.
Keep It Concise but Engaging:For a temporary role, we know there's often a lot to unpack. So make sure your CV is clear, concise, and packed with the most relevant info. Stick to bullet points and focus on achievements that directly tie back to what the role requires. We want to see what you can bring to the table quickly and efficiently.
Don’t Forget the Cover Letter:Although it’s a temporary gig, your cover letter is still super important. Use it to express your enthusiasm for working with Urbanbubble and what you hope to gain from this experience. Tell us how this opportunity fits into your career trajectory and why you're excited about the real estate sector specifically. Your passion could be your best asset!
How to prepare for a job interview at Urbanbubble
✨Know Your Market
In real estate, it’s crucial to have a solid understanding of the local market trends. Dive into recent sales data and property values in the area where Urbanbubble operates. Being able to talk knowledgeable about the market shows that you’re not just looking for any job, but that you're genuinely interested in the role and ready to contribute right away.
✨Brush Up on Negotiation Skills
As a temporary hire in real estate, you’ll likely deal with clients and other agents who want results quickly. We suggest preparing for some negotiation scenarios in the interview. Be ready to showcase your approach to client discussions and how you can find win-win situations—this is key for success in real estate and will set you apart from other candidates.
✨Showcase Your Flexibility
Since this is a temporary role, we want to emphasise showcasing your adaptability. Be prepared to discuss how you can hit the ground running and adjust to the fast-paced, ever-changing nature of the real estate sector. Highlight any past experiences where you had to think on your feet or manage multiple tasks simultaneously.
✨Prepare a Portfolio of Listings
Even though it's a temporary position, having a portfolio of properties or listings you’ve worked with can make a huge impact. Bring examples that highlight your marketing strategies, client interactions, or successful deals. This tangible evidence of your abilities in real estate will help make a memorable impression on Urbanbubble.
