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- Tasks: Assist in maintaining a luxury development, handling repairs and responding to support requests.
- Company: Join urbanbubble, the North West's top property managing agent focused on community and innovation.
- Benefits: Enjoy a competitive salary, 10% bonus, enhanced leave policies, and your birthday off!
- Why this job: Be part of a dynamic team that values hard work, innovation, and customer engagement.
- Qualifications: Experience in customer service and maintenance; IOSH qualification preferred.
- Other info: Flexible hours with opportunities for personal growth in a supportive environment.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a Building Services Technician / Maintenance Operative to assist in the day-to-day presentation and maintenance of our new luxury development! You'll provide first-line response to all building support requests and work orders raised. As our go-to person, the one with the knowledge of how to keep the development running smoothly, you'll oversee and carry out fabric and minor repairs.
What do we offer?
- Competitive salary of up to £30,000 pro rata
- 10% bonus
- Enhanced family leave policies
- Cycle to work scheme
- Season ticket loan
- Enhanced sick pay
- Enhanced annual leave, including your birthday off and a day off when you buy your house
What will you do?
- Check the work order system daily for reactive and upcoming works.
- Carry out lighting checks and replace bulbs as needed.
- Ensure all works are completed to a high standard within a realistic timeframe.
- Complete decoration and repairs within 5 days, ready for letting.
- Liaise with the Building Manager to prioritize workload and communicate effectively.
- Maintain statutory compliance, keeping records of sheets and data.
- Inform the company of any additional works needed at the location.
- Work independently and support team members and goals.
- Ensure all works comply with HSE and water bye-laws.
- Respond effectively to emergency call-outs and situations.
- Provide general maintenance assistance, including furniture assembly, hanging pictures, and helping residents familiarize themselves with their new apartment and systems.
- Be flexible and adaptive to site needs, supporting additional duties such as front reception, general inquiries, and assisting the housekeeper when required.
What are we looking for?
- Experience in a customer-facing role.
- IOSH Working Safely qualification or equivalent.
- Experience with CAFM systems (preferably web-based).
- Experience in maintenance within residential properties or student accommodation.
- Basic painting skills and understanding of decorating and fabric repairs.
- Ability to work alone or as part of a team.
- Strong understanding of COSHH.
- Knowledge of basic water systems and L8 regulations.
- City and Guilds Multi Skills Certificate or equivalent (desirable).
About urbanbubble
We’re the North West’s leading property managing agent, redefining property management through community building, customer care, and innovation. Serving over 14,000 residents, we’re looking for bold, ambitious, resourceful team members to manage and create communities, exceeding customer expectations and unleashing your potential.
If you believe you’re the right fit, apply now to join a fantastic organization that values its people! We are an equal opportunity employer and welcome applicants needing additional support during recruitment. urbanbubble values professionalism, hard work, innovation, passion, and customer engagement.
Contact Detail:
Urbanbubble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative Birmingham - The Whitmore Collection Build to Rent
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as lighting checks and minor repairs. Being able to discuss your experience with these tasks during an interview will show that you're prepared and knowledgeable about the role.
✨Tip Number 2
Highlight any customer-facing experience you have, as this role requires strong communication skills. Be ready to share examples of how you've effectively interacted with customers or residents in previous positions.
✨Tip Number 3
If you have experience with CAFM systems, make sure to mention it! Understanding how to navigate these systems can set you apart from other candidates and demonstrate your ability to manage work orders efficiently.
✨Tip Number 4
Show your flexibility and adaptability by preparing examples of how you've successfully handled unexpected situations in past roles. This will reassure the hiring team that you can respond effectively to emergency call-outs and changing site needs.
We think you need these skills to ace Maintenance Operative Birmingham - The Whitmore Collection Build to Rent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and customer service. Emphasise any qualifications like IOSH Working Safely or City and Guilds Multi Skills Certificate that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your ability to handle maintenance tasks. Mention specific examples of past experiences where you successfully managed repairs or customer interactions.
Highlight Relevant Skills: In your application, clearly outline your skills related to fabric repairs, basic painting, and knowledge of water systems. This will demonstrate your capability to meet the demands of the role effectively.
Show Enthusiasm for the Company: Research urbanbubble and express your enthusiasm for their values and community-focused approach in your application. This shows that you are not just looking for any job, but are genuinely interested in being part of their team.
How to prepare for a job interview at Urbanbubble
✨Show Your Customer Service Skills
Since the role involves a customer-facing aspect, be prepared to discuss your previous experiences in customer service. Highlight specific situations where you successfully resolved issues or provided exceptional support.
✨Demonstrate Technical Knowledge
Familiarise yourself with basic maintenance tasks and regulations mentioned in the job description, such as COSHH and L8 regulations. Be ready to explain how your skills align with the technical requirements of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in emergency situations. Think of examples from your past work where you had to respond quickly and effectively to unexpected challenges.
✨Emphasise Teamwork and Flexibility
The job requires working both independently and as part of a team. Share examples of how you've collaborated with others in previous roles and your willingness to adapt to various tasks as needed.
