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- Tasks: Respond to maintenance requests and perform repairs in homes and communal areas.
- Company: Join urbanbubble, a vibrant company dedicated to creating welcoming communities.
- Benefits: Enjoy a birthday day off, enhanced annual leave, and a cycle to work scheme.
- Other info: Be part of a team that values health, wellbeing, and personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in maintenance roles and a proactive, positive attitude are essential.
The predicted salary is between 24000 - 36000 £ per year.
Please note this role requires a DBS check.
Hey there! Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Maintenance Operative!
What You’ll Be Doing
- Reactive Works
- Responding to maintenance requests and work orders quickly and effectively.
- Carrying out minor repairs, decoration, and reactive works in homes and communal areas.
- Performing lighting checks and replacing bulbs.
- Acting as the first responder for emergencies such as leaks.
- Statutory Compliance
- Keeping accurate records of tests, inspections, and engineer visits.
- Supporting compliance checks such as fire alarm testing and PAT records.
- Raising issues and escalating to specialists when required.
- Health & Safety
- Conducting daily checks to ensure life safety systems are working.
- Following all health and safety procedures and legislation.
- Ensuring PPE, tools, and equipment are used correctly and safely.
- Maintaining a clean, tidy, and safe workspace.
- Third Party Contractors & Planned works
- Escorting and supporting visiting engineers.
- Monitoring scheduled maintenance and reporting missed works.
- Logging contractor activity and ensuring site standards are maintained.
- Site Stores & Plant Rooms
- Managing tools, consumables, and spare parts inventory.
- Keeping plant rooms and maintenance areas safe, clear and well organised.
- Customer Service And Team Work
- Acting as a role model for urbanbubble values.
- Working closely with the operations team and providing excellent service to residents.
- Communicating clearly and positively with both colleagues and residents.
What We’re Looking For
- City & Guilds Multi Skills Certificate (desirable)
- Electrical competency certificate (within last 3 years)
- IOSH Working Safely qualification
- Previous experience in a building technician or maintenance role
- Knowledge of COSHH, decorating, fabric repair, flooring types, and water systems (L8 awareness)
- Familiarity with CAFM systems (computer-aided facilities management)
- A proactive, positive, and can-do attitude
- Strong customer service mindset and problem-solving approach
And here’s what we offer
- Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need
- Company pension scheme & medical cover for your long-term health & to help plan for the future
- Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
- Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
- Enhanced sick pay & family leave to take care of yourself & your loved ones
- Life events for those big milestones like your child’s first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones.
- Family always comes first at ub!
- Cycle to work scheme to help you get to work in a healthier, greener way
- Study support to help you grow & reach your goals
- Long service awards to celebrate every milestone with us
- Employee assistance & counselling for those times when you need a little bit of extra support
Maintenance Operative employer: Urbanbubble
Contact Detail:
Urbanbubble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Get to know urbanbubble! Before you step into that interview, do a bit of homework on the company culture and values. This way, you can show off how your vibe matches theirs, making it clear you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your past experiences relate to the role of Maintenance Operative, especially those reactive works and customer service moments.
✨Tip Number 3
Show your personality! When you’re chatting with the team, let your positive energy shine through. Urbanbubble loves a proactive attitude, so don’t be shy about sharing your ideas on how to improve maintenance processes or enhance resident satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the urbanbubble community. Let’s get you on board!
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating vibrant communities and providing top-notch service.
Tailor Your CV: Make sure your CV highlights relevant experience that matches what we're looking for. If you've got skills in maintenance or customer service, shout about them! We love seeing how your background fits with our values.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Urbanbubble
✨Know Your Stuff
Make sure you brush up on your technical skills and knowledge related to maintenance. Familiarise yourself with common repairs, health and safety regulations, and any relevant qualifications like the City & Guilds Multi Skills Certificate. This will show that you're not just a good fit for the role but also genuinely interested in it.
✨Show Off Your Customer Service Skills
Urbanbubble values excellent customer service, so be ready to share examples of how you've provided top-tier service in previous roles. Think about times when you went above and beyond to help someone or resolved a tricky situation. This will highlight your proactive attitude and problem-solving approach.
✨Be Prepared for Scenarios
Since the role involves responding to emergencies, prepare for situational questions. Think about how you would handle a leak or a malfunctioning fire alarm. Practising these scenarios can help you articulate your thought process and demonstrate your ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you might work on, or how urbanbubble supports its employees' growth. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.