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- Tasks: Manage properties, provide top-notch customer service, and handle maintenance requests.
- Company: Join urbanbubble, the North West's leading property managing agent focused on community and innovation.
- Benefits: Enjoy enhanced family leave, birthday off, study support, and a cycle to work scheme.
- Why this job: Be part of a supportive team that values learning and celebrates your milestones.
- Qualifications: Experience in property management and strong communication skills are essential.
- Other info: Salary up to £35,000 plus commission; we prioritise our people and their well-being.
The predicted salary is between 28000 - 42000 £ per year.
We’re searching for an incredible Lettings Property Manager! Our Lettings Property Manager is a pivotal role, along with customer service occupation you will need to demonstrate excellent communication skills with all types of people, providing the highest level of customer care and service, offering guidance and assistance to clients/residents in a willing and friendly manner.
What do we offer? We offer amazing benefits such as enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much more. We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub! Salary up to £35,000 plus commission!
What will you do?
- Conduct proactive and efficient applicant management.
- Deliver outstanding service to internal and external customers.
- Carry out effective time and diary management.
- Liaise with third parties to arrange check outs.
- Liaise with the block management team on issues where appropriate and manage through to resolution.
- Answer telephone calls/emails and deal with general enquiries.
- Ensure comprehensive notes are recorded on the software system.
- Review current market rents and negotiate tenancy renewals in line with the required notice period for landlords and tenants, including preparing and completion of all renewal paperwork.
- Monitor rent payments, chase arrears and take appropriate action, including issuing of notices and keeping the landlord updated at all times.
- Responsible for organising and maintaining all regulatory safety inspections and certificates as required.
- Responsible for handling all maintenance requests via our maintenance system.
What are we looking for?
- Have property management experience.
- Have excellent oral and written communication skills.
- Be a confident self-starter.
- Be a team player, yet with the ability to work alone and on own initiative.
- Rapport building and people skills.
- Have knowledge of relevant Lettings and Estate Agency Acts, or willingness to work towards.
We’re not your usual property company. We’re the North West’s leading property managing agent. At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential.
So, what do you say – interested? Apply now and join a fantastic organisation that truly believes that our people should be at the heart of all our decisions! We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.
Lettings Property Manager employer: Urbanbubble
Contact Detail:
Urbanbubble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Property Manager
✨Tip Number 1
Familiarise yourself with the latest trends in property management and lettings. Understanding the current market can give you an edge during interviews, as you'll be able to discuss relevant topics and demonstrate your knowledge.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for common interview questions specific to property management roles. Think about scenarios where you've successfully managed tenant relationships or resolved issues, as these examples will showcase your skills effectively.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since this role emphasises excellent communication and rapport-building, be ready to share experiences that highlight your ability to connect with clients and resolve their concerns.
We think you need these skills to ace Lettings Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant property management experience and showcases your excellent communication skills. Use specific examples that demonstrate your ability to provide outstanding customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your skills align with the responsibilities of a Lettings Property Manager and express your enthusiasm for joining the urbanbubble team.
Showcase Your People Skills: In your application, emphasise your rapport-building abilities and how you handle customer interactions. Provide examples of how you've successfully managed client relationships in previous roles.
Highlight Relevant Knowledge: If you have knowledge of Lettings and Estate Agency Acts, mention it in your application. If not, express your willingness to learn and adapt, showing that you're proactive about your professional development.
How to prepare for a job interview at Urbanbubble
✨Showcase Your Communication Skills
As a Lettings Property Manager, excellent communication is key. Be prepared to demonstrate your ability to communicate effectively with various stakeholders, including clients and team members. Use examples from your past experiences to highlight how you've successfully managed customer interactions.
✨Demonstrate Your Knowledge of Property Management
Familiarise yourself with relevant Lettings and Estate Agency Acts. During the interview, be ready to discuss your understanding of these regulations and how they apply to the role. This will show that you are proactive and knowledgeable about the industry.
✨Emphasise Teamwork and Independence
The role requires both teamwork and the ability to work independently. Prepare examples that illustrate your experience in collaborating with others while also being a self-starter. This balance is crucial for success in this position.
✨Prepare Questions About Company Culture
Urbanbubble values a supportive and family-like environment. Prepare thoughtful questions about the company culture and team dynamics. This not only shows your interest in the company but also helps you assess if it’s the right fit for you.
