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For Companies At a Glance
- Tasks: Keep communal areas spotless and engage with residents for top-notch service.
- Company: Join urbanbubble, the North West's leading property managing agent, redefining community living.
- Benefits: Enjoy enhanced family leave, birthday off, and a day off when buying your house.
- Why this job: Be part of a vibrant team focused on community building and exceptional customer care.
- Qualifications: Experience in housekeeping or cleaning, excellent communication, and attention to detail required.
- Other info: Complete Rent Smart Wales qualification within 3 months if not already certified.
Role overview
This role involves working 20 hours per week, Monday to Friday, from 10:30 am to 2:30 pm.
You will ensure the building, communal areas, and grounds are maintained to high standards of cleanliness and act as a friendly face for the development, engaging with residents to provide exceptional customer service at all times.
What benefits do we offer?
- We offer benefits such as enhanced family leave policies, cycle to work scheme, enhanced sick pay, and more.
- We also provide enhanced annual leave, including your birthday off and a day off when you buy your house, to celebrate special moments with loved ones. Family always comes first at ub!
What will you do?
- Clean all communal areas thoroughly daily, including polishing, dusting, vacuuming, and sparkle cleans of apartments for move-ins.
- Keep lifts clean and streak-free.
- Pick up litter and maintain cleanliness of the internal car park.
- Perform communal carpet cleaning, with experience in using cleaning machinery.
- Have an open, friendly, and helpful approach, focusing on resident service.
- Provide guidance and assistance to residents in a willing and friendly manner, maintaining high levels of customer care and service.
- Immediately report any health and safety issues to your line manager.
- Complete daily cleaning checklists promptly.
- Keep all cleaning materials up to date and organized.
- Maintain a clean and professional appearance at all times.
What are we looking for?
- Previous experience as a housekeeper or cleaner within hospitality or large-scale residential property.
- Excellent communication skills and attention to detail.
- Ability to work independently and on your own initiative, while following instructions and rules.
- High standards of cleanliness and customer service.
- Ability to work in a fast-paced environment; time management skills are essential.
Required: If you do not have a Rent Smart Wales qualification, you will need to complete this course within the first 3 months of starting.
We’re not your usual property company. We’re the North West’s leading property managing agent.
At urbanbubble, we’re redefining property management through community building, customer care, and innovation. Thanks to our team, we serve 14,000 residents and growing. We seek bold, ambitious, resourceful team members to manage and create communities, unlimit customer expectations, and unleash your potential. Interested?
urbanbubble values professionalism, hard work, innovation, and passion. We are an equal opportunity employer and invite applicants to contact us for any additional support needed during recruitment.
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Housekeeper - 20 hours per week employer: Urbanbubble
Contact Detail:
Urbanbubble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - 20 hours per week
✨Tip Number 1
Familiarise yourself with the specific cleaning tasks mentioned in the job description. Being able to discuss your experience with communal cleaning and using cleaning machinery will show that you understand the role and are ready to hit the ground running.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role involves engaging with residents, demonstrating your ability to provide exceptional service will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you manage your time effectively. Given the fast-paced environment, sharing examples of how you've successfully balanced multiple tasks in previous roles can showcase your time management skills.
✨Tip Number 4
Research urbanbubble's values and culture. Understanding their focus on community building and innovation will help you align your responses with what they are looking for in a candidate, making you a more appealing applicant.
We think you need these skills to ace Housekeeper - 20 hours per week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or cleaning roles, especially within hospitality or residential properties. Emphasise your attention to detail and customer service skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cleanliness and customer service. Mention specific examples of how you've maintained high standards in previous roles and how you can contribute to the community at urbanbubble.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as time management, ability to work independently, and excellent communication skills. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Urbanbubble
✨Show Your Cleaning Expertise
Be prepared to discuss your previous experience in housekeeping or cleaning roles. Highlight specific tasks you've performed, such as using cleaning machinery or maintaining communal areas, to demonstrate your skills and attention to detail.
✨Emphasise Customer Service Skills
Since this role involves engaging with residents, it's crucial to showcase your excellent communication skills. Share examples of how you've provided exceptional customer service in past positions, focusing on your friendly and helpful approach.
✨Demonstrate Time Management Abilities
The job requires working efficiently within a set timeframe. Prepare to discuss how you manage your time effectively, especially in fast-paced environments. You might want to share strategies you use to prioritise tasks and meet deadlines.
✨Dress Professionally
First impressions matter! Make sure to maintain a clean and professional appearance for your interview. This not only reflects your understanding of the role but also shows that you take pride in your work.
