At a Glance
- Tasks: Keep communal areas and grounds spotless while providing top-notch customer service to residents.
- Company: Join urbanbubble, the North West's leading property managing agent focused on community and innovation.
- Benefits: Earn up to £28,500 plus a 10% bonus, enhanced leave policies, and extra days off for your birthday.
- Why this job: Be part of a dynamic team that values professionalism and creativity while making a real impact.
- Qualifications: Experience in housekeeping or cleaning, excellent communication skills, and a keen eye for detail required.
- Other info: Work 40 hours a week, including weekends, with a friendly and supportive team environment.
The predicted salary is between 22800 - 28500 £ per year.
Role overview
Hey there! Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Housekeeper!
As a Housekeeper, you’ll be right at the heart of our community, ensuring our buildings and grounds are clean, safe, and welcoming. You’ll play a vital role in creating a space our residents are proud to call home.
Here’s what you’ll be doing:
Keeping Things Spotless: You’ll clean communal areas such as foyers, stairs, lifts, and corridors, ensuring floors are mopped, swept, or vacuumed and left stain‑free. From handrails and balustrades to window sills and skirting boards, every surface will be dusted, wiped, and polished.
Attention to Detail: You’ll remove cobwebs, clean light switches, door furniture, and fire extinguishers. Mirrors, glass doors, and lift interiors will be polished to perfection, and doorway mats and ashtrays will be tidy and clean.
Health & Safety: You’ll prioritize safety, reporting any concerns immediately and maintaining a clean and organized workspace. You’ll also complete and sign daily cleaning checklists to ensure nothing is missed.
Supporting the Team: You’ll assist residents with requests in a friendly, helpful manner, support the site team when needed, and handle any additional duties assigned by your line manager.
What we’re looking for:
- Attention to detail and pride in your work.
- Ability to work independently and manage time effectively.
- Strong teamwork, communication and organisational skills.
- Experience in property management or lettings.
- Health & Safety, COSHH, manual handling, and working at heights.
And here’s what we offer;
- Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need.
- Company pension scheme & medical cover for your long‑term health & to help plan for the future.
- Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board.
- Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues.
- Enhanced sick pay & family leave to take care of yourself & your loved ones.
- Life events for those big milestones like your child\’s first day at school or when you get the keys to your new home – we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
- Cycle to work scheme to help you get to work in a healthier, greener way.
- Study support to help you grow & reach your goals.
- Long service awards to celebrate every milestone with us.
- Employee assistance & counselling for those times when you need a little bit of extra support.
& the best part? You\’ll be working with some truly incredible people who are passionate about what they do & are always ready to support you!
If you’re excited about making a real impact and being part of something special, we can’t wait to hear from you!
INDMED
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Housekeeper employer: Urbanbubble
Contact Detail:
Urbanbubble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and practices used in hospitality or large-scale residential properties. This knowledge will help you demonstrate your understanding of the role during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively interacted with residents or guests in previous roles. This will highlight your ability to engage with residents effectively.
✨Tip Number 3
Research urbanbubble and their approach to community building and customer care. Being able to discuss their values and how you align with them can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your time management skills and how you handle working in fast-paced environments. Providing specific examples will show that you can thrive under pressure, which is crucial for this role.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or cleaning, particularly in hospitality or large-scale residential properties. Emphasise your attention to detail and customer service skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cleanliness and customer service. Mention specific examples of how you've maintained high standards in previous roles and how you can contribute to urbanbubble's community-focused approach.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively engaged with residents or customers in the past. This could be through direct interactions or resolving issues.
Showcase Time Management Abilities: Demonstrate your ability to work independently and manage your time effectively. Include instances where you've successfully completed tasks under tight deadlines or in fast-paced environments.
How to prepare for a job interview at Urbanbubble
✨Show Your Attention to Detail
As a housekeeper, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained high cleanliness standards in previous roles. Highlight any particular cleaning techniques or routines you follow to ensure everything is spotless.
✨Demonstrate Your Customer Service Skills
Since this role involves engaging with residents, it's important to showcase your customer service experience. Share stories that illustrate your friendly and helpful approach, especially in challenging situations. This will show that you can maintain a positive atmosphere for residents.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations. Think about how you would respond to common challenges faced in housekeeping, such as dealing with difficult residents or managing time effectively during busy periods.
✨Dress Professionally and Maintain a Smart Appearance
First impressions matter! Dress smartly for your interview to reflect the professional image expected in the role. This not only shows respect for the interviewers but also demonstrates your understanding of the importance of maintaining a clean and smart appearance in your work.