At a Glance
- Tasks: Lead a vibrant community, inspire your team, and deliver exceptional resident experiences.
- Company: Join urbanbubble, a company passionate about creating welcoming communities.
- Benefits: Enjoy perks like a birthday day off, wellbeing hour, and career development support.
- Other info: Be part of a supportive culture that values your health and personal growth.
- Why this job: Shape a flagship building and make a real impact in MediaCityUK.
- Qualifications: Experience in property management and strong leadership skills required.
The predicted salary is between 45000 - 60000 £ per year.
Hey there! Ready to make a difference?
At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home.
We’ve partnered with Starlight to operate one of their standout developments, Spectra in Salford Quays, and we’re now looking for a General Manager to bring it to life.
This role will be employed by Starlight, with urbanbubble responsible for the day-to-day operations, team, and resident experience.
You’ll work closely with both teams - getting the best of urbanbubble’s culture and ways of working, alongside the opportunity to shape something new with Starlight.
About the development
Spectra is a collection of 393 contemporary homes set within Media City UK, offering a distinct quayside living experience shaped around modern lifestyles.
Designed as a private, members-style environment, Spectra brings together beautifully considered spaces, premium amenities, and a discreet, high-touch service.
Residents benefit from features including concierge, co-working lounges, a fully equipped gym, private dining spaces, and a landscaped courtyard garden - creating a seamless, community-focused living experience.
If you love building teams, creating exceptional environments, and delivering standout service, this is a brilliant opportunity to lead something special from the front.
What you’ll be doing
As General Manager, you’ll be the driving force behind the success of this flagship community - leading operations, inspiring your team, driving commercial performance and delivering an exceptional resident experience.
You’ll take ownership of occupancy, resident retention, rental performance, compliance and overall asset standards, working closely with both urbanbubble and Starlight to maximise the success of the community.
- Operational & Budgetary Management
- Lead all aspects of operational and financial management of the development
- Take ownership of occupancy, resident retention, rental performance and overall asset success
- Work closely with leasing teams to support leasing strategy, pricing reviews and market positioning
- Monitor local market trends and competitor activity, using insight to maximise performance
- Ensure the smooth day-to-day running of the building and resident services
- Create and manage budgets to drive efficiency and value
- Asset Management & Building Standards
- Take pride in the presentation and performance of the development, ensuring exceptional standards are maintained throughout
- Lead regular inspections of resident-facing and operational areas, ensuring issues are identified and resolved promptly
- Oversee contractor and supplier performance, ensuring services are delivered safely, efficiently and to a high standard
- Work closely with the facilities management teams to protect and enhance the long-term value of the asset
- Team Leadership & Development
- Build, inspire and lead a high-performing team
- Recruit, coach and develop your team through regular one-to-ones and reviews
- Create a positive, inclusive, and performance-driven culture
- Resident Experience & Engagement
- Deliver a standout resident experience through exceptional service
- Shape and deliver a resident engagement strategy (events, comms, feedback)
- Drive high levels of resident satisfaction and a true sense of community
- Health & Safety Compliance
- Lead a strong culture of compliance and Health & Safety across the development
- Ensure all statutory inspections, testing and compliance activities are completed and actioned
- Maintain a safe and compliant environment for residents, team members and contractors
- Proactively identify and mitigate operational, safety and compliance risks
- Performance & Reporting
- Deliver occupancy, resident retention and rental performance targets in line with agreed objectives
- Analyse performance data and provide recommendations to continually improve results
- Contribute to weekly, monthly and quarterly client reporting
- Continuously review and improve operational performance
- What we’re looking for
- Experience in property, residential, or hospitality management
- Proven experience driving commercial performance, occupancy and customer satisfaction
- Strong understanding of leasing performance, pricing strategies and resident retention
- Strong understanding of building operations and Health & Safety
- Proven experience managing budgets and performance
- A confident leader with experience managing and developing teams
- A track record of delivering excellent customer service
- High energy, drive, and a proactive approach
- Strong communication and relationship-building skills
Desirable
- Health & Safety qualification
- ARLA qualification
- IRPM (or working towards)
- And here’s what we offer;
We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth.
After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you!
Here's a little glimpse into our bubble benefits;
You’ll play a key role in shaping a brand-new partnership and community, with the backing, support and expertise of urbanbubble alongside Starlight.
You’ll also have access to a great range of benefits, including
- Birthday day off, wellbeing hour & enhanced annual leave
- Pension & medical cover
- Enhanced family leave & sick pay
- Paid volunteering day & regular socials
- Study support & career development opportunities
- Employee assistance & counselling support
- Cycle to work scheme
Why this role?
This is a unique opportunity to
- Lead a flagship building at the heart of Media City UK
- Shape a new client partnership and influence how things are done
- Deliver a premium, members-style living experience
- Work alongside urbanbubble’s culture while gaining broader exposure
If you’re excited about making a real impact and being part of something new, we’d love to hear from you.
INDMED
General Manager employer: Urbanbubble
Folk Co-Living is an exceptional employer that prioritises community building and hospitality, offering a vibrant work culture where creativity thrives. As the Portfolio Community & Events Manager, you will have the opportunity to curate unique events that enhance resident experiences across multiple sites in London, while also benefiting from professional growth opportunities and a supportive team environment. With a focus on collaboration and engagement, you'll play a pivotal role in fostering a welcoming atmosphere that makes every resident feel at home.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Urbanbubble.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Urbanbubble? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Urbanbubble's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the General Manager role at Urbanbubble, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Urbanbubble
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Urbanbubble operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Urbanbubble. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Urbanbubble.
