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For Companies At a Glance
- Tasks: Be the friendly face of Cocoa Works, providing top-notch service and support to residents and visitors.
- Company: Join Cocoa Works, a vibrant community in York dedicated to exceptional living experiences.
- Benefits: Enjoy a competitive salary, flexible 4 on 4 off rota, and a supportive team environment.
- Why this job: This role offers a chance to engage with people, solve problems, and make a real impact.
- Qualifications: Previous experience in customer service, strong communication skills, and attention to detail are essential.
- Other info: We welcome diverse applicants and provide support throughout the recruitment process.
The predicted salary is between 25500 - 28500 £ per year.
Job Description
We are looking for an amazingFront of House – Dayto join our friendly team atCocoa Works – Yorkand act as the face of the development with residents and visitors, displaying professionalism and a genuine care for the property.
The salary will be between£25,500 – £28,500 per annum working on a rolling rota of 4 days on 4 days off including weekends and bank holidays.
What will you do?
- To be availabl…
ZIPC1_UKTJ
Front of House Day employer: Urbanbubble
Contact Detail:
Urbanbubble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Day
✨Tip Number 1
Familiarise yourself with the specific duties of a Front of House role. Understanding the day-to-day responsibilities, such as parcel management and customer service, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your previous experience. Think about situations where you went above and beyond for a customer, as this will resonate well with the hiring team.
✨Tip Number 3
Research Cocoa Works and its values. Being able to discuss how your personal values align with theirs can set you apart from other candidates and show your genuine interest in the role.
✨Tip Number 4
Prepare questions to ask during the interview. This not only shows your enthusiasm for the position but also gives you insight into the company culture and expectations, helping you determine if it's the right fit for you.
We think you need these skills to ace Front of House Day
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Front Desk or Concierge roles. Emphasise your customer service skills and any specific achievements that demonstrate your ability to engage with residents and visitors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you are interested in Cocoa Works and how your skills align with their requirements, particularly in delivering exceptional service.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant systems. Provide examples of how you've used these skills in previous roles to enhance customer experiences.
Showcase Your Professionalism: Since the role requires a high level of professionalism, ensure your application reflects this. Use a formal tone, check for spelling and grammar errors, and present your documents neatly to make a great first impression.
How to prepare for a job interview at Urbanbubble
✨Showcase Your Customer Service Skills
As the role requires a high level of customer service, be prepared to share specific examples from your previous experience. Highlight situations where you went above and beyond to assist customers or resolve issues.
✨Demonstrate Attention to Detail
This position involves various responsibilities, from managing parcels to conducting safety checks. During the interview, mention how you ensure accuracy and thoroughness in your work, perhaps by discussing a time when your attention to detail made a difference.
✨Familiarise Yourself with the Company
Research Cocoa Works and understand their values and mission. Being able to articulate why you want to work there and how you align with their ethos will show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle difficult situations. Think of scenarios related to customer complaints or maintenance issues, and prepare your responses to demonstrate your proactive approach.
