At a Glance
- Tasks: Be the friendly face of our community, helping residents and visitors with their needs.
- Company: Join urbanbubble, a vibrant company dedicated to creating welcoming communities.
- Benefits: Flexible hours, supportive team environment, and the chance to make a real impact.
- Other info: Fixed term contract with opportunities for personal growth in a dynamic setting.
- Why this job: Make connections and enhance the living experience for residents every day.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for an amazing Community Host to join our friendly team at Spring Wharf in Bath and act as the face of the development with residents and visitors, displaying professionalism and a genuine care for the property. This role is a fixed term contract working 30 hours per week.
At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Community Host!
As Front of House, you’ll be right at the heart of our community, ensuring our residents have an amazing experience from the moment they arrive until the moment they leave us. You’ll be involved in everything from handling enquiries to making sure each day runs smoothly.
Here’s what you’ll be doing:
- Be the go-to person: You’ll be the first point of contact for our residents at the front desk, over email or via phone. Whether it be a question about our amenities or a maintenance request, you’ll be on hand to help!
Key Duties:
- Act as the face of the community, delivering a professional and welcoming service to residents and visitors.
- Maintain building safety and security through inspections and emergency procedures.
- Complete operational tasks to ensure compliance and support team KPIs.
- Support the resident journey to deliver an excellent living experience.
Leasing:
- Respond to enquiries and support viewings and applications.
- Assist prospects through to move-in.
- Update listings and support marketing activity.
Community Host FTC until end Sept 2026 employer: Urbanbubble
Contact Detail:
Urbanbubble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host FTC until end Sept 2026
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on urbanbubble. Check out their social media and website to understand their vibe. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for community roles, like how you’d handle resident enquiries or create a welcoming atmosphere. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for community building and customer service come through. Share personal stories that highlight your experience and enthusiasm for making connections with residents and visitors.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome fit for the Community Host role!
We think you need these skills to ace Community Host FTC until end Sept 2026
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the Community Host role. Highlight your experience in customer service and any relevant skills that align with what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and why you’d be a great fit for our community.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Urbanbubble
✨Know the Community
Before your interview, take some time to research urbanbubble and their community values. Understand what makes their properties special and how they engage with residents. This will help you demonstrate your genuine interest in creating a welcoming environment.
✨Showcase Your People Skills
As a Community Host, you'll be interacting with residents and visitors daily. Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles. Highlighting your communication skills will show that you're the right fit for this front-of-house position.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like a maintenance request or a resident complaint. Think through potential scenarios beforehand and practice your responses. This will help you feel more confident and prepared during the interview.
✨Emphasise Your Enthusiasm
Urbanbubble is all about positive energy and creating vibrant communities. Make sure to convey your passion for customer service and community building during the interview. A genuine smile and enthusiasm can go a long way in making a great impression!